What are the responsibilities and job description for the Outside Sales & Business Development Representative position at Red Rocks Credit Union?
Join Red Rocks Credit Union and enjoy an awesome culture and an overall great place to work. As a Red Rocker, you can expect a rich wellness benefits package that aligns with our core values. This includes:
- Flexible Paid Time Off
- Fortune 500 Health Medical Plans - We offer comprehensive medical plans
- 11 Paid Holidays
- Mental Health Days - We prioritize your well-being by providing two mental health days annually.
- Birthday PTO
- Paid Volunteer Time
- 401k Employer Match - Enjoy a 100% match on your first 3% and 50% match on your next 2% with no vesting period
- Milestone Bonuses - Celebrate life's milestones with a $1,000 award
- Work from Home Opportunities
- Employee Referral Program - Earn up to $5,000 per referral
- Tuition Reimbursement - Receive $1,500 annually for furthering your education
- Career Pathing - a plan that provides clarity for your growth and development
A career at Red Rocks CU is an opportunity for immediate impact and embarking on a path to enriching livesTM, including your own and those in our community. Our culture is fueled by our Core Values; Relentless Care for Others, Doing the Right Thing and Doing It Well, and Engaged Collaboration. We're committed to helping you uncover your purpose and empowering you to turn dreams into realities for our members, Red Rockers, and the community. At Red Rocks CU, we extend beyond traditional banking to assist our members in seizing opportunities and building a brighter financial future that spans a lifetime.
Essential Functions:
- Build Member Relationships at Lockheed Martin
- Work with onsite management and Lockheed Martin HR personnel to build a strong partnership through providing employee benefits through RRCU products and services.
- Listen actively to members, ask questions, and provide expert guidance to open the right products for their needs.
- Serve as the expert for members on deposit and consumer loan products.
- Develop a deeper relationship with Lockheed Martin members through an educational approach.
- Be the "single point of contact" for our Waterton Branch members with questions or specific credit union needs.
- Complete outbound contacts to opportunities for new deposits or loans.
- Meets/Exceeds service level expectations.
- Protects member information, following all applicable policies, procedures, rules, and regulations, and ensures the safety and soundness within role.
- Onboards new members; works with systems and other departments to ensure all new members have appropriate products and services; reports any system malfunctions that are impeding member engagement to management
- Assist members with any consumer loans and home equity loans from application to funding
- Knowledge of consumer lending products, including secured (auto) products.
- Beginning understanding of home equity products.
- Analyze applicant's financial status to find the best solutions.
- Ability to calculate debt to income, loan to value, and potential loan payments.
- Understanding of credit union ancillary loan products and sells the protection products; protecting our members and loans.
- Aims for high efficiency, understanding required documentation and meeting service level expectations.
- Develop skills to support the mortgage loan specialist in home equity loans.
- Supports the Credit Union's Business Development Efforts and SEG growth strategy
- Serve as brand champion of the Red Rocks brand by participating in and hosting events with our SEG Lockheed Martin.
- Drives member engagement and loyalty through business development efforts.
Desired Performance Competencies
- Continuous Improvement
- Emotional Intelligence Essentials
- Managing Work Standards
- Member/Customer Orientation
- Technical/Professional Knowledge and Skills
- Positive Approach
- Advancing Sales Discussions
Experience:
- Requires one to three years of similar or related experience.
- Typically requires (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
- Understands member relationship management for the purposes of deepening member relationships. Is a subject matter expert on all remote delivery systems available to members (i.e., online banking, online statements, remote deposit processes, telephone banking, etc.).
- Good listening and telephone skills; able to operate a PC and related devices, and other standard office equipment; able to make decisions with minimum information.
- This position requires that employees pass certain security clearances in order to be on-site at the Lockheed Martin facilities.
- The Credit Union follows a hybrid work structure for some positions where employees can work remotely. This position is required to be in the office at the Waterton Branch Location Tuesday - Thursday. This position may be required to work Saturday rotations and on occasion, this role participates in other community events.
Salary : $1,500