What are the responsibilities and job description for the Branch Manager position at Red Rocks Credit Union?
Join Our Team at Red Rocks Credit Union!
Looking for a workplace where culture, growth, and purpose come together? At Red Rocks CU we're more than banking, we're about enriching lives™, including yours.
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Why You'll Love Being a Red Rocker:
- Employee Loan Discounts
- Financial Growth: 401(k) match (100% on first 3%)
- Tuition Reimbursement
- Flexible PTO & 11 Paid Holidays
What You'll Do:
- Lead and oversee daily operations of the Town Center branch to ensure efficiency and exceptional member service
- Hire, onboard, train, and develop team members, fostering a high-performing and engaged team
- Drive branch performance by coaching staff to meet sales, service, and financial goals
- Build strong relationships with members and the community to support growth in deposits, loans, and membership
- Partner cross-functionally to execute outreach and community engagement strategies
- Maintain operational excellence, including cash handling, vault management, transactions, and compliance (BSA)
- Ensure adherence to security, policies, and regulatory requirements
- Continuously identify and implement improvements to enhance member and employee experience
You'll Thrive in This Role If You:
- Are passionate about developing others and leading with a coaching mindset
- Take initiative and drive results while maintaining a positive, solutions-focused attitude
- Demonstrate strong emotional intelligence and exceptional member focus
- Enjoy building relationships and engaging with your local community
- Embrace continuous improvement and operational excellence
What We're Looking For:
- 3–5 years of relevant leadership or branch banking experience
- Demonstrated ability to lead teams, drive performance, and influence outcomes
- Strong business development and relationship-building skills
- Knowledge of financial products, services, and quality service standards
- Ability to develop and implement effective processes and procedures
- Excellent communication, problem-solving, and conflict resolution skills
- Relevant education, certifications, or equivalent experience
Work Environment:
This is a full-time, in-person role (Monday–Friday with rotating Saturday mornings). The position is based at our Town Center Branch.
Ready to learn more, make an impact, and join a team that cares?
View the full job description via the link below and apply today-start turning dreams into realities!
Salary : $85,000 - $91,000