SEO Account Manager

About the Role: We're an established digital marketing agency looking for a sharp, client-focused SEO Account Manager to join our team. This role is ideal for someone who enjoys building relationships, managing SEO project workflows, and spotting opportunities to expand client accounts.

We're looking for a proactive, detail-oriented account lead to oversee the delivery of SEO services and manage client relationships from kickoff through long-term retention. In this role, you’ll guide projects across content, on-page optimization, technical SEO, and reporting — while also being the friendly, strategic face our clients trust.

You're not just managing SEO tasks — you're owning the strategy, guiding the client, and working with our team to deliver measurable results. If you're equally comfortable on a Zoom call with a client as you are building a plan for our content and technical SEO team, we want to hear from you.

What You’ll Do:

• Client Relationship Management: Serve as the primary point of contact for your assigned SEO clients. Build trust, guide strategy, and translate their goals into clear action plans.
• Project Oversight: Coordinate with SEO specialists, writers, and developers to keep projects on track and aligned with client goals.
• Strategic Thinking: Define and execute each client’s unique strategy, allocating client budgets and delegating tasks to accomplish the plan.
• Reporting: Create monthly reports and meet with clients periodically to demonstrate the measured improvements based on our efforts.
• Upsell & Retention: Identify opportunities to expand services with current clients (e.g., adding local SEO, content strategy, or paid media), and collaborate with our team to present those solutions.
• Performance Monitoring: Use tools like Google Analytics, Search Console, and SEMrush to monitor progress and report meaningful insights to clients.
• Collaboration: Work closely with our team to improve processes, pitch ideas, and level up the client experience.

What You Bring to the Table:

• Prior experience in a client-facing role at a digital agency
• Working knowledge of SEO best practices, keyword research, and analytics
• Excellent communication skills — written, verbal, and on Zoom
• A knack for managing multiple projects and personalities at once
• Comfort using project management and communication tools (Monday.com, Slack)
• A strategic mindset and an eye for growth opportunities
• Experience delegating tasks and managing multiple writers, designers, or developers
• Bonus: experience upselling or cross-selling services within existing accounts

What We Value:

• Integrity: You do the right thing — for the client and for the team, even when no one is watching.
• Ownership: You don’t wait for permission to solve problems. You take the initiative and take responsibility.
• Adaptability: You can switch between client calls and task sheets without missing a beat. You’ll wear lots of hats and handle a variety of tasks within a day.
• Organized: There are a lot of moving parts and this job requires someone who loves organization so nothing falls through the cracks.
• Excellence: We do great work and we love to see our clients’ businesses grow. We despise low-quality shortcuts. We do everything with excellence.

Why You'll Love Working With Us:

Red Rocket Web Specialists is a tight-knit digital agency based in Northern Colorado. We’ve been helping businesses grow through smart, measurable digital marketing since 1998. Our clients stick with us because we focus on results, not buzzwords, and we back up every strategy with clear results. What sets us apart is our blend of thoughtful strategy, creative problem-solving, and a deep commitment to doing things the right way. We don’t overpromise or chase trends. Instead, we build trust by being dependable, responsive, and relentlessly focused on what works. At Red Rocket, you won’t be a cog in the machine. You’ll be part of a team that values your ideas, supports your growth, and genuinely cares about the work we do together.

If you feel that you'd be a good fit, please apply today and include a cover letter detailing why you believe Red Rocket is right for you.