What are the responsibilities and job description for the Operations Supervisor - CDL Required position at Red Rock Transportation Inc?
Position Summary
The Operations Supervisor is responsible for the day-to-day oversight of transportation operations across multiple locations, ensuring safe, efficient, and compliant delivery of services. This position directly supervises CDL drivers, dispatch personnel, and daily route operations while maintaining high standards for safety, customer service, operational performance, and regulatory compliance.
Essential Duties and Responsibilities
- Supervise transportation operations across multiple locations.
- Oversee CDL drivers, dispatchers, route assignments, scheduling, and staffing.
- Monitor route performance, productivity, and customer service.
- Coach, train, evaluate, and discipline employees.
- Ensure compliance with FMCSA, DOT, HOS, ELD, and company policies.
- Investigate accidents, incidents, and customer complaints.
- Coordinate fleet maintenance and vehicle availability.
- Review payroll exceptions, attendance, PTO, and operational reports.
- Assist with recruiting, hiring, onboarding, and training.
- Serve as operational support by driving commercial vehicles when needed.
Minimum Qualifications
- High school diploma or GED required; college preferred.
- Valid Class A CDL required.
- Minimum one (1) year verifiable CDL driving experience.
- Minimum one (1) year Supervisory experience in transportation or logistics preferred.
- Knowledge of DOT/FMCSA regulations.
- Experience with dispatch, routing, Microsoft Office, and telematics.
Knowledge, Skills & Abilities
- Leadership and team development.
- Strong communication and conflict resolution.
- Decision-making under pressure.
- Organization, multitasking, and analytical skills.
Physical Requirements
- Lift up to 50 pounds occasionally.
- Operate commercial vehicles safely.
- Travel between multiple locations.
Work Schedule
- Full-time; flexible schedule including weekends, holidays, and on-call support.
- Exempt Status
Performance Expectations
- Safety compliance, on-time service, customer satisfaction, driver retention, productivity, accurate reporting, and fleet readiness.