Integration Engineer

Position Summary:
The Integration Engineer is responsible for designing, building, and maintaining the integrations that connect the company's core applications (ServiceNow, Deltek Costpoint, Microsoft Dynamics 365 Business Central, UKG and others), as well as over a dozen B2B data integrations. This role develops and supports APIs, middleware, and data pipelines that keep data accurate and synchronized across systems, and partners closely with Product Managers and the Business Intelligence team to translate business and functional requirements into reliable technical solutions. The Integration Engineer troubleshoots integration issues, monitors data flows for errors and performance, and documents integration architecture and processes to support ongoing operations and future system changes. 

 Primary Position Tasks:

• Design, develop, test, and maintain integrations between ServiceNow, ERP systems (Business Central, Costpoint), UKG (HRIS) and other business applications, using APIs, middleware, and/or ETL tools
• Build and support data pipelines and interfaces that ensure accurate, timely, and secure data exchange across systems
• Partner with the Product Managers/BI to gather integration requirements and translate them into technical specifications
• Monitor integration jobs and data flows, proactively identifying, troubleshooting, and resolving errors or performance issues
• Support the ongoing NAV-to-Business Central migration by assessing, rebuilding, or retiring existing integrations as needed
• Develop and maintain technical documentation for integration architecture, data mappings, and support procedures
• Implement data validation, error handling, and logging practices to maintain data integrity across connected systems
• Collaborate with internal IT staff and external implementation or vendor partners on integration-related project work
• Participate in testing (unit, integration, and user acceptance) for new integrations and system enhancements
• Recommend tools, patterns, and best practices to improve the scalability, security, and maintainability of the integration landscape
• Be highly responsive, flexible and collaborative
• Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

• BS in Computer Science, Information Systems, or a related field, or equivalent experience
• 5 years of experience developing system integrations, APIs, or middleware solutions
• Experience with integration technologies such as REST/SOAP APIs, web services, or iPaaS/middleware platforms
• Experience with scripting or programming languages such as C#, Python, JavaScript and SQL

Preferred Education/Certification/Experience:

• Experience integrating to/from ServiceNow, Microsoft Dynamics Business Central and/or Deltek Costpoint
• Experience with Azure Data Factory and/or Azure Logic Apps

Knowledge, Skills and Abilities:

• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex integration issues
• Ability to multi-task across multiple concurrent integration projects and initiatives
• Strong written and verbal communication skills, with the ability to translate between business and technical stakeholders
• Experience managing vendor and implementation partner relationships

Essential Elements

This position is an office/home office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:
This position will operate from the location specified above, with up to 5% travel to office and/or partner sites.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.