What are the responsibilities and job description for the FRONT DESK / RECEPTIONIST/ position at Red River ENT?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
About the Role:
Join our dynamic team at Red River ENT as a Front Desk / Receptionist, where you will be the welcoming face of our practice in Alexandria, LA. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient service.
Responsibilities:
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage multi-line phone systems, answering calls and directing them appropriately.
- Schedule appointments and maintain an organized calendar for providers.
- Handle patient check-in and check-out processes efficiently.
- Collect and verify patient information and insurance details accurately.
- Assist with billing inquiries and process payments as needed.
- Maintain a clean and welcoming reception area.
- Collaborate with medical staff to ensure smooth office operations.
Requirements:
- High school diploma or equivalent; additional certification in medical office administration is a plus.
- Proven experience as a receptionist or in a similar role in a healthcare setting.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Proficient in using office equipment and scheduling software.
- Ability to handle sensitive information with confidentiality.
- Friendly demeanor and a passion for helping others.
About Us:
Red River ENT has been serving the Alexandria community for over 20 years, providing top-notch ear, nose, and throat care. Our patients love us for our compassionate approach and commitment to their health, while our employees appreciate a supportive work environment that fosters growth and teamwork.dem