Bookkeeping Specialist

Description

Position Title:

Bookkeeping Specialist

Reports To

Director of Accounting

Basic Function

Monitors and evaluates member share and share draft accounts for questionable or excessive insufficient funds activity. Responsible for collection items and for the collection and recovery of funds due to returned items; research of member loan problems; maintenance of subsidiary records and transmission of wire transfers. Maintains accounting records for the Credit Union and provides support for the member service functions.

Responsibilities

• Resolves errors affecting member accounts as encountered or as reported by the member or other RRCU employees, including correction of information reported to the Internal Revenue Service.
• Administers a member service/product such as checking accounts or direct deposits. Balances and assures accuracy of activity in member accounts as required by the particular service/product.
• Maintains files/records for audits and examinations in compliance with regulatory records retention schedules.
• Administers a more complex member service such as ATM service or IRAs/Certificates that requires a strong background in regulatory requirements and/or the ability to resolve difficult member problems.
• Provides guidance to employees at all offices regarding policies/procedures, member problems, or regulatory/procedural changes affecting the service area.
• Issues RediCheck cards; maintains files for RediCheck cardholders.
• Maintains check order charges to member accounts; recovers charge-offs. Monitors and evaluates the plastic card area; trains and provides backup support for various accounting positions; maintains and reviews statistical reports pertaining to the plastic card areas.
• Revokes member’s checking or savings account privileges as determined by procedure.
• Cross-sells RRCU services and performs other duties as assigned.
• Processes orders placed for check copies and member checks received by mail; verifies teller check order transactions for accuracy, charges appropriate fees to member’s account and arranges delivery to members.
• Researches and reproduces copies of member statements and/or other source documents using statement viewer, microfiche, or microfilm in response to member request or subpoena for records.
• Process ACH debits and credits according to regulations. Research, organize, and structure new programs within the ACH area.
• Responds to member telephone inquiries regarding their accounts or new services desired.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.
• Performs other related duties as assigned.
  
  

Qualifications

• High school diploma or the equivalent.
• Prior experience in a financial institution or six to twelve months accounting experience preferred. College-level accounting courses preferred.
• Proficiently operate RRCU personal computer and standard office equipment.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.