Employee Experience (EX) Advisor

Mission (Why this role exists)

To help clients design, govern, and optimize high-impact Employee Experience (EX) programs that drive engagement, performance, and retention. The EX Advisor combines strategy, measurement, storytelling, and facilitation to turn insights into action-partnering with Implementation to deliver measurable outcomes and long-term value.

Outcomes (What success looks like)

Success means clients adopt an EX strategy, act on insights, and see meaningful movement in employee outcomes. Executive stakeholders trust your recommendations, workshops produce concrete action plans, and projects land on time with clear ROI and governance in place.

Key Outcomes

1) EX Strategy & Program Design

• Assess current EX maturity; define vision, use cases, and a phased roadmap aligned to business goals.

• Establish EX governance (roles, cadences, decision rights) and operating rhythms (QBRs, action planning).

2) Measurement Architecture & Analytics (EX)

• Design EX measurement across the lifecycle (e.g., engagement, eNPS, onboarding, manager effectiveness, inclusion, exit).

• Build/optimize EX survey instruments; define KPIs and dashboards.

3) Executive Summaries & Storytelling

• Prepare and present clear, decision-ready Executive Summary decks that link insights to business impact.

4) Workshops & Enablement

• Lead EX workshops (action planning, journey mapping, moments-that-matter, manager enablement).

• Build toolkits (templates, playbooks) to sustain action between cycles.

5) Advisory Delivery & Client Partnership

• Serve as main point of contact for Advisory projects; manage scope, timeline, and risks; coordinate with Implementation.

6) Growth, SME Support & Thought Leadership

• Join sales calls as an EX SME; shape proposals/statements of work; publish POVs and reusable assets.

Qualifications

• 10 years' experience in Employee Experience (EX) program management (required)

• Graduate Degree in I/O Psychology (preferred)

• Bachelor's degree in Business, Psychology, or related field

• Working knowledge of the Qualtrics EX platform

• Deep understanding of EX best practices and trends

• Proficiency with EX measurement tools and methodologies (e.g., eNPS, Engagement, Employee Effort)

• Strong communication, facilitation, and stakeholder management skills

• Strong business acumen; able to link EX initiatives to business outcomes and build ROI cases

Benefits:

• Excellent medical, dental and vision options
• Wellness Challenge program (earn up to $2400 each year)
• 401(k) with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 27 paid days off: 12 PTO 5 Sick/Personal Days 10 Holidays
• Free lunch every Friday

Salary : $2,400