Medical Office Receptionist

SEEKING FULL FRONT DESK PROFESSIONAL FOR AUDIOLOGY PRACTICE

Thriving Audiology practice looking for a mature, charismatic, reliable medical office receptionist. We are a dedicated team and fully embrace our mission of “helping others live their best life”. This includes our patients, our vendors, ourselves and our co-workers. We are invested in hiring a team member who is also committed to a collaborative and positive workplace culture that also believes in giving back to our community.

We work with hard of hearing clientele, so patience and compassion are imperative. Our ideal candidate is an independent thinker and self motivated. He/she also has computer knowledge, is detail-oriented and is not rattled by interruptions. Our organization believes on promoting from within and we strongly encourage training, development and ongoing learning. Because of that, the front desk professional is the beginning position for all administrative opportunities. If you are interested in working with our company, this position is the beginning of your journey

JOB DESCRIPTION

Answering phone calls & scheduling appointments according to practice guidelines Greeting patients as they enter the office

Accessing records through cloud-based electronic medical records

Checking patients in/out

Processing patient payments

Confirming appointments / appointment reminder calls

Collecting insurance information

Organizing front office, including filing, receiving and distributing mail and parcels, tracking and reporting practice statistics

Supporting the Audiologists and other office team members with their duties as delegated (and in accordance with applicable laws and regulations)

Participating in company and office meetings and training programs as required

Light housekeeping around the office, including taking out trash, restocking supplies, and wiping down surfaces, etc.

JOB REQUIREMENTS

Customer service experience in a medical setting, hospitality or spa environment

High school diploma required, some continuing education preferred

Ability to pass background check

References

Successful applicants will be able to demonstrate the following:

Impeccable business ethics

Outstanding interpersonal skills that allow effective working relationships with diverse patient and medical practice populations; including listening, sales, and problem-solving skills

Strong work ethic and ability to work independently with limited supervision

Heart for giving back to the less fortunate hard of hearing thorough our non-profit partnership

Strong oral and written communication skills

Creating, identifying, and capturing sales opportunities

Ability to solve problems and provide solutions and/or escalate

Ability to learn on-the-job and implement professional feedback

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Flexible schedule
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• Turner, ME (Required)

Ability to Relocate:

• Turner, ME: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20