What are the responsibilities and job description for the Dispatcher - RED Logistics, an Amazon Partner position at RED Logistics, LLC?
Amazon Delivery Dispatcher for RED Logistics acts as the central hub for delivery operations. They are responsible for coordinating drivers, managing routes in real-time, and ensuring every package reaches its destination efficiently and safely.
Core Responsibilities
- Route Management: Dispatch routes using the Amazon interface as soon as they are available and assign them to Delivery Associates (DAs).
- Driver Monitoring: Track real-time progress of all drivers to ensure they are on schedule and provide assistance if they fall behind.
- Safety Monitoring: Monitor of online safety software to insure drivers are obeying all traffic and safety rules.
- Logistical Problem-Solving: Handle on-road issues such as vehicle breakdowns, traffic delays, weather disruptions, or incorrect addresses.
- Communication Hub: Serve as the main point of contact between drivers, Amazon station management, and sometimes customers.
- Operational Support: Coordinate "rescues" (sending one driver to help another with their load) and manage daily driver check-ins and check-outs.
- Reporting & Compliance: Maintain accurate delivery logs, document accidents, and ensure all team members follow Amazon’s strict safety and delivery standards.
Key Skills & Requirements
- Education: A high school diploma or equivalent is standard; experience in logistics or transportation is often preferred.
- Technical Proficiency: Comfort with dispatching software, GPS tracking systems, and Microsoft Office tools.
- Communication: Ability to give clear, concise instructions under pressure.
- Adaptability: Capacity to juggle multiple priorities in a fast-paced environment where routes change frequently.
- Organization: Strong multitasking skills to manage 40-50 drivers simultaneously.
- D*ispatchers must be at least 21 years old* and hold a valid driver's license with a clean record.
Salary, Hours & Work Environment
- Pay: Starting salary is $22/hour.
- Setting: On-site at Amazon Delivery Station, 7021 Dorsey Road Hanover, MD
- Hours: Hours are Monday – Friday, 2:30pm until 10pm. Hours are subject to change as needed.
Pay: From $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22