What are the responsibilities and job description for the Front Desk Agent position at Red Lion Hotel & Conference Center Pasco Airport?
Position Description:
- Sell, register, and assign rooms to guests.
- Promote hotel facilities and services.
- Calculate bills, collect payments, and maintain cash bank according to policies.
- Post charges to guest accounts: room service, food, liquor and telephone.
- The ability to achieve a monthly departmental loyalty program goal through the promotion of the program.
- Other duties as assigned or as needed to create Signature Moments for our guests.
- Must have drivers license to transport guests as needed to and from the Pasco Airport.
Position Requisites:
- Knowledge of basic accounting and city attractions.
- Ability to make changes quickly and accurately.
- Typing and 10-key experience helpful
- Demonstrated ability to multi-task and prioritize well to meet deadlines
- Behaves with integrity, honesty, and is open with guests and fellow associates.
- Develops effective working relationship with fellow associates, managers, outside representatives, and agencies.
- There are times when you may have to deal with an unhappy person; you do need to know how to deal professionally, courteously and tactfully with the public and coworkers.
Work Environment and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing this job's duties, the employee must communicate with others to exchange information. The employee frequently is required to stand; walk, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Type: Full-time
Pay: From $17.13 per hour
Work Location: In person
Salary : $17