What are the responsibilities and job description for the Hotel Utility Attendant position at Red Hawk Resort Casino?
JOB SUMMARY
The Hotel Utility Attendant will be responsible for maintaining the cleanliness and orderliness of all public and back of house areas of the hotel. Will ensure the hotel meets all health and safety standards, while also providing exceptional customer service to guests.
DUTIES AND RESPONSIBILITIES
- Greet guests in a friendly and professional manner and answer any questions they may have
- Clean and restock all hotel public areas, such as lobbies, hallways, restrooms, and break rooms
- Clean, sweeps, mops, scrubs, waxes and polishes public and back-of-house floors
- Ensure all equipment in fitness room is clean and functional
- Empty trash and recycling bins in all public and back-of-house spaces
- Check stairwells for debris and trash
- Respond to maintenance and repair requests in a timely manner
- Ensure all areas of the hotel are secure and safe
- Report all maintenance and repair issues to management
- May clean and restock hotel guest rooms, including changing linens and dusting
- May assist with inventory control and ordering of supplies
- Maintain open communication with other hotel departments
- Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
- High school diploma or equivalent preferred
- Previous experience in housekeeping or janitorial services
- Ability to push, pull, carry and lift 50 pounds on a regular basis throughout the shift. Moving furniture, frequent walking, standing, bending and stair climbing are regular requirements of the job.
- Knowledge of health and safety standards and best practices
- Strong organizational and communication skills
- Able to work independently and as part of a team
- Flexible schedule and available to work nights, weekends, and holidays
- Must be at least 21 years of age.