What are the responsibilities and job description for the Department Administrative Assistant position at Red Hawk Fire Protection?
Job Responsibilities: To assist assigned department as needed with various administrative functions, including but not limited to billings, schedule coordination, and customer/contractor relations.
Specific Responsibilities
- Specific responsibilities include (but are not limited to):
- Answer, screen and transfer phone calls
- Gather job and billing data from customer
- Complete project/job setup for all new jobs in department – Job setup in Sage/ServiceTrade/Procore including SOV’s & Budgets.
- Maintain project Criteria Sheets and determine all items are completed by the respective associate
- Certified Payroll setup (working with accounting)
- Requesting COI’s and resellers permit
- Track project specific insurance certificates
- Creating and sending invoicing
- Credit card reconciliation
- Entering PO’s
- Responding to customer calls/emails
- Vendor setup (working with accounting)
- Prepare and modify documents including correspondence, reports, drafts, memos, and emails
- Invoice approval
- Contract monthly billings – including preparing and running a billing meeting
- Fill out any contractual documents needed to facilitate a completed contract.
- Read through contracts searching for keywords – Certified Payroll, due date, invoices, pay apps, waivers, insurance requirements, OCIP, CCIP, retention
- Complete project close out upon completion of project
- Update project files for accuracy – maintain a clean and organized filing system for each project and client
- Support department, and PM with tasks, as needed
- Customer relations to include but not limited to: honoring scheduling and commitments, building new customer relationships while nurturing old relationships, ensuring customer satisfaction and fielding potential customer complaints.
PREFERABLE CONSTRUCTION BACKGROUND
Essential skills
Excellent written and verbal communication skills, organization skills, adaptability, ability to multi-task, attention to detail, decisive and action-oriented, strong time management skills, self-motivated, strong customer service skills, team player, highly competent with productivity software (MS Office products, Cloud based platforms) and other computer applications. Knowledge of Sage and Service Trade a bonus.
Working Conditions
Expected working hours and conditions are as follows:
Monday – Friday 7:00am to 4:00pm in an office setting with normal working conditions.
Physical Requirements
Repetitive tasks including, but not limited to:
- Computer/tablet operation
- Sitting at a workstation or desk
- Email, telephone and direct communication.
Direct Reports
None
Salary Range: $23.00-$27.00 per hour Depending on Experience
Paid Time Off: 80 hours upon completion of 90-day probationary period
Holiday: 8 Paid Holidays
Benefits: Medical, dental, vision 100% coverage for employees after a successful completion of 90-day probationary period.
4% 401k Match
Salary : $23 - $27