What are the responsibilities and job description for the Slots Sr Gaming Tech position at Red Hawk Casino?
Job Details
Description
Description
- Handles floor repair and proper preventative maintenance of all EGDs, including cleaning, overhauls, etc., in accordance with gaming regulations.
- Handles the initial setup and checkout of new EGDs.
- Assists Management in the breakdown, relocation and setup of EGDs and stands of relocated EGDs.
- Assists Slot Floor people in verifying jackpots as needed when system is down (manual mode).
- Assists in ensuring EGD integrity when jackpots occur and at other times requested by Operations management.
- Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.
- Brings disputes and unusual guest activities to the attention of the shift manager.
- Promotes positive guest relations through prompt, courteous and efficient service.
- Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions.
- Instructs Gaming Technicians and Apprentice Gaming Technicians on the technical aspects of gaming device repair.
- Performs immediate, periodic and overhaul maintenance on EGDs, equipment, hardware and peripheral attachments.
- Identifies and isolates electronic faults at board level.
- Assists floor personnel upon demand from time to time in guest service and disputes.
- Demonstrates proficiency in the use of test metering devices as well as use of all EGD test and troubleshooting equipment.
- Performs maintenance and repair functions to electrical/electronic faults on EGDs up to the printed circuit board level.
- Researches and diagnoses EGD malfunctions.
- Performs repairs and preventative maintenance of gaming systems (progressive systems and accounting systems)
- Performs all other duties as assigned.
- High school diploma or GED required.
- At least one year slot technical experience required.
- Electronics degree preferred.
- Must be able to frequently lift and/or move up to 100 pounds.\
- Must be at least 21 years of age.