What are the responsibilities and job description for the Slots Gaming Tech Supvervisor position at Red Hawk Casino?
Job Details
Description
Description
- Coordinates and supervises all Gaming Technicians, Bench Technicians, Senior Gaming Technicians on assigned shift by assigning responsibilities and duties and assisting them if needed.
- Repairs, overhauls, and maintains proper preventative maintenance of all slot machines to ensure optimal operation.
- Makes recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, and discipline all Gaming Technicians, Bench Technicians, Senior Gaming Technicians on assigned shift in a fair and equitable manner.
- Handles floor maintenance and repair.
- Processes the necessary paperwork for auditing and data processing purposes for the initial set-up and checkout of new slot machines.
- Keeps an accurate count of machines on the floor, matching the units license, maintains records of all percentage sheets as required by the Gaming Commission.
- Supervises the breakdown, relocation, and setup of relocated machines and stands.
- Assists in the training of new Gaming Technicians.
- Maintains knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.
- Brings disputes and unusual guest activities to the attention of the shift manager/ Gaming Performance Manager.
- Promotes positive guest relations through prompt, courteous and efficient service.
- Directly supervises all Gaming Technicians, Bench Technicians, and Senior Gaming Technicians on each assigned shift.
- Performs all other duties as assigned.
- High school diploma required and three or more years slot experience required.
- One year of supervisory experience preferred.
- Electronics degree preferred.
- Must be able to frequently lift and/or move up in to 100 pounds.
- Must be at least 21 years of age.