What are the responsibilities and job description for the Program Leader, Ecosystem Renewals position at Red Hat?
About The Role
The Program Leader, Ecosystem Renewals will be responsible for leading the end-to-end strategy, design, and execution of programs focused on maximizing Red Hat's renewal rates through our global ecosystem of partners. This high-visibility role will be instrumental in enabling greater partner autonomy and accountability around renewals, driving significant transaction volume and revenue growth for the company via our ecosystem partners.
What You Will Do
I. Strategy & Program Leadership
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
The Program Leader, Ecosystem Renewals will be responsible for leading the end-to-end strategy, design, and execution of programs focused on maximizing Red Hat's renewal rates through our global ecosystem of partners. This high-visibility role will be instrumental in enabling greater partner autonomy and accountability around renewals, driving significant transaction volume and revenue growth for the company via our ecosystem partners.
What You Will Do
I. Strategy & Program Leadership
- E2E Ecosystem Renewals Strategy: Own and lead the global, multi-year strategy for Ecosystem Renewals, translating business goals into a scalable, actionable roadmap.
- Program Development: Design and deploy comprehensive programs that create visibility, accountability, and specific actions around renewals for our partners.
- Technology & Automation Guidance: Define the requirements and guide the development of technology and automation efforts to enable greater partner autonomy, making it easier for partners to transact and manage their renewal portfolio.
- Performance Metrics: Build and own the performance metrics and key performance indicator (KPI) strategy for channel renewals.
- Renewals Intelligence Tool: Guide the development and continuous evolution of supporting tools, such as the Red Hat Renewals Intelligence Tool, specifically for the partner ecosystem.
- Global Enablement & Rollout: Own the global enablement and rollout strategy for these new capabilities across hundreds of worldwide partners, ensuring high adoption rates and measurable business impact.
- Lifecycle Offerings: Guide the evolution of these tools into a full suite of lifecycle offerings for partners, ensuring they have the necessary data and capabilities to proactively manage and support customer renewals, upsell, and cross-sell motions.
- Team Management: Manage and direct a team of third-party Channel Renewals Specialists who engage directly with partners to ensure clear visibility, maintain accountability, and drive required actions around customer renewals.
- Cross-Functional Alignment: Serve as the primary subject matter expert, working closely with Sales, Partner Operations, IT/Technology Development, Finance, and other internal teams to ensure programs are supported and executed globally.
- 10 years of experience in program management, channel sales, or strategy within the enterprise software, cloud, or subscription industry.
- Proven expertise in designing and implementing partner-led strategies and programs.
- Deep understanding of the subscription lifecycle and the processes, tools, and metrics required for successful B2B/Enterprise renewals.
- Experience leading strategy for technical product development (e.g., intelligence tools, automation platforms) in support of channel motions.
- Demonstrated ability to manage and motivate internal and external teams (including third-party specialists).
- Familiarity with Red Hat's product portfolio and business model.
- MBA or advanced degree in a relevant field.
- Experience operating in a highly matrixed, global organization.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Salary : $120,720 - $199,120