Route Delivery Specialist (Non-CDL) - Charlotte, NC

Description

Weekly Pay | Home Most Nights | Full-Time | Customer Service-Focused Role

No CDL required – we'll help you get DOT certified!

More Than a Delivery Route

Looking for a steady, full-time role with consistent hours and the opportunity to work independently?

At RadCare Services (RCS), our Route Delivery Specialists do much more than make deliveries. They serve as trusted partners to hospitals and healthcare facilities by delivering exceptional customer service, maintaining critical X-ray protection garments, and ensuring healthcare teams have the products they need to care for their patients safely.

This role combines driving, customer relationship management, inventory handling, and warehouse operations – making it ideal for someone who enjoys variety, staying active, solving problems, and building relationships.

Want a firsthand look at the role? Watch our Day in the Life of a Route Delivery Specialist video to see what it’s like to work at RCS.

Day in the Life of a Route Delivery Specialist

Every day, you'll interact with healthcare professionals, solve problems, and represent RCS with professionalism and care. If you enjoy meeting new people, staying active, and making a positive impact, we'd love to meet you.

Pay & Perks

• Competitive weekly pay 
• Overtime opportunities available 
• Quarterly performance bonuses

Benefits

• Comprehensive medical, dental, and vision coverage 
• Robust 401(k) with company match 
• Disability and life insurance, plus additional voluntary benefit options 
• Paid time off and holidays 
• Ongoing training and professional development 
• Volunteer Paid Time Off 
• Collaborative, supportive team environment 
• Opportunity to grow with a fast-growing healthcare company

Schedule & Travel

• Primarily Monday–Friday 
• Overnight travel as needed based on business demands (travel and hotel expenses covered) 
• Mix of local and regional routes 
• Routes are planned in advance, so you know what to expect 
• Home most nights

Why You'll Love This Role

• Consistent, full-time hours
• Established customer routes and relationships
• Independence throughout your day with the support of a collaborative team
• Opportunity to travel and experience new places while working
• Active, hands-on work that keeps every day different
• Stable employment with a rapidly growing healthcare services company
• Opportunities to grow your responsibilities and earnings over time

What You'll Do

Deliver Exceptional Customer Service

• Serve as the primary point of contact for RCS customers, delivering friendly, professional, and dependable service every visit
• Build lasting relationships with radiology departments, surgery centers, and other healthcare professionals by becoming a trusted partner they can rely on
• Answer routine customer questions, resolve delivery and service concerns, and communicate more complex issues to the Operations team
• Identify customer needs, service opportunities, or product concerns and communicate recommendations that improve the customer experience
• Represent RCS professionally through your appearance, communication, and commitment to exceptional service

Own Your Route

• Safely operate a company vehicle (non-CDL) while complying with all traffic laws, DOT requirements, company policies, and safety procedures
• Complete assigned delivery and pickup routes accurately, efficiently, and on schedule
• Plan and manage your day while adapting to changing customer needs, route adjustments, weather, traffic, and operational priorities
• Verify deliveries, pickups, and inventory before leaving each customer location
• Complete delivery documentation, garment scanning, and inventory tracking accurately using company systems
• Perform routine pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns

Transport & Manage Customer Inventory

• Safely load, unload, transport, and organize X-ray protection garments and related materials using proper lifting techniques and equipment, including pallet jacks and rolling carts
• Inspect garments during pickups and deliveries, identifying damaged, worn, or missing items and communicating concerns to the Operations team
• Provide customers with guidance on proper garment handling, storage, and route product questions when appropriate
• Protect customer inventory by ensuring garments are handled carefully, transported safely, and returned in excellent condition

Support Warehouse Operations

• Scan, sort, inspect, and process garments using specialized equipment to prepare inventory for customer delivery
• Perform quality checks to ensure garments meet RCS standards before returning them to service
• Assist with warehouse organization, inventory management, and order preparation to support efficient daily operations
• Maintain a clean, organized, and safe warehouse workspace

Contribute to Team Success

• Navigate hospitals, surgery centers, and other healthcare environments while following customer-specific access, security, and safety requirements
• Communicate proactively with Operations regarding route updates, customer feedback, inventory issues, and service opportunities
• Maintain a clean, organized company vehicle that reflects RCS’s commitment to professionalism
• Work independently while collaborating with teammates to improve processes and deliver exceptional service

Requirements

What We’re Looking For

Required Qualifications

• Must be at least 21 years of age
• Valid driver’s license with a clean driving record
• High school diploma, GED, or equivalent military service
• Ability to obtain and maintain a DOT Medical Certification (RCS will assist with the certification process)
• Ability to safely lift, carry, push, and pull up to 50 pounds on a regular basis
• Comfortable performing frequent physical activity including standing, walking, bending lifting, loading, and unloading through the workday
• Comfortable driving local and regional routes and traveling overnight as business needs require
• Comfortable using GPS/navigation tools and mobile technology
• Strong customer service, communication, and relationship-building skills
• Dependable, organized, detail-oriented and able to work independently with minimal supervision

Preferred Qualifications (great to have, but not required)

• Previous route delivery or driving experience
• Experience working in healthcare, hospital, or medical environments
• Experience operating pallet jacks or other material handling equipment

Growth & Stability

This is a stable, long-term career opportunity with consistent work, established customer routes, and opportunities to increase your responsibilities and earnings as you grow with RCS.

About RadCare Services (RCS)

RadCare Services (RCS) is the nation's leading provider of comprehensive X-ray garment solutions, supporting healthcare systems across the country. For more than a decade, we've helped hospitals stay safe, compliant, and fully equipped by providing cleaning, sanitizing, repairs, testing, inventory management, and product solutions – all supported by our innovative RadComply™ tracking platform.

We're a rapidly growing, Indianapolis-based company built on reliability, innovation, accountability, and exceptional customer service. At RCS, you'll find more than a job – you'll find a team that values hard work, supports one another, and provides real opportunities for professional growth.

If you're ready to combine safe driving, exceptional customer service, and hands-on work in a role where you can make a meaningful impact on healthcare every day, we'd love to hear from you.