What are the responsibilities and job description for the Service Technician position at Red E, LLC?
Who We Are
Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world.
Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the state of North Dakota.
Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!
Who We're Looking For
This role is designed for someone who enjoys hands-on mechanical work, problem-solving in the field, and working directly with customers. You will work alongside a team focused on delivering high-quality service and keeping equipment running when it matters most.
We’re looking for someone who is dependable, takes initiative, and is comfortable operating independently in a field-based environment. This role offers the opportunity to build strong technical skills while working in a variety of real-world settings.
This role requires regular travel and is best suited for someone who is comfortable working on the road and in changing environments.
How We're Different
Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent team member survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace:
Title: Service Technician
Department: Service
Reports To: Service Director
Direct Reports: None
Position Summary
The Service Technician is responsible for supporting the maintenance, repair, and rebuild of agricultural air seeding and precision planting equipment in both shop and field environments. This is a highly hands-on role focused on helping keep equipment operating reliably during critical seasons.
This role works independently and collaboratively with service team members to ensure work is completed safely, efficiently, and to a high-quality standard.
Travel Requirements
This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, as needed the travel week will be extended to accommodate work demand.
Travel schedules may vary based on customer needs and seasonal demands. This role requires a high level of comfort working in field-based and travel-heavy environments.
Key Responsibilities
Agricultural equipment performance directly impacts planting, harvesting, and overall farm productivity. The Service Technician plays a key role in helping farmers keep their equipment operating reliably during critical seasons. By identifying issues and performing high-quality repairs in both shop and field environments, this role helps minimize downtime and keep operations moving.
Red E offers more than a job—this role is an opportunity to be part of helping farmers feed the world. By delivering practical, high-performance solutions and supporting customers where they operate, this role contributes to improving farm operations, building long-term trust, and making a difference every day.
The Pay Range For This Role Is
70,000 - 100,000 USD per year(Main Office)
Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world.
Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the state of North Dakota.
Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!
Who We're Looking For
This role is designed for someone who enjoys hands-on mechanical work, problem-solving in the field, and working directly with customers. You will work alongside a team focused on delivering high-quality service and keeping equipment running when it matters most.
We’re looking for someone who is dependable, takes initiative, and is comfortable operating independently in a field-based environment. This role offers the opportunity to build strong technical skills while working in a variety of real-world settings.
This role requires regular travel and is best suited for someone who is comfortable working on the road and in changing environments.
How We're Different
Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent team member survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace:
- Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.
- Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace.
- Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.
- Growth: If we aren't growing, we aren't winning.
- 401K Retirement Plan with Company Match
- Health, Dental, & Vision Insurance Plan options
- Life and Disability Insurance Plan options
- Supplemental Voluntary Benefits
- Paid Time Off (PTO) and Paid Holidays
- Paid Volunteering Time
- Matching Charitable Gift Fund
- Quarterly Team Building Events
- Modified Flex Time Plan
- Annual Profit Sharing
Title: Service Technician
Department: Service
Reports To: Service Director
Direct Reports: None
Position Summary
The Service Technician is responsible for supporting the maintenance, repair, and rebuild of agricultural air seeding and precision planting equipment in both shop and field environments. This is a highly hands-on role focused on helping keep equipment operating reliably during critical seasons.
This role works independently and collaboratively with service team members to ensure work is completed safely, efficiently, and to a high-quality standard.
Travel Requirements
This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, as needed the travel week will be extended to accommodate work demand.
Travel schedules may vary based on customer needs and seasonal demands. This role requires a high level of comfort working in field-based and travel-heavy environments.
Key Responsibilities
- Identify issues and complete repairs on air seeding and precision planting equipment.
- Disassemble, inspect, and reassemble mechanical components and systems.
- Perform field service work directly at customer locations.
- Safely operate hand tools, power tools, and diagnostic equipment.
- Drive company service vehicles to transport tools, parts, and equipment.
- Ensure work is completed safely, efficiently, and to a high-quality standard.
- Maintain accurate and organized work practices.
- Communicate clearly with team members and leadership regarding repair status and needs.
- Maintain a clean, safe, and professional work environment.
- Experience working with agricultural or heavy equipment preferred.
- Mechanically inclined with a strong understanding of basic mechanical systems.
- Proficient with hand tools, power tools, and general shop equipment.
- Strong troubleshooting and problem-solving skills.
- Self-motivated with the ability to work independently with minimal supervision.
- Ability and willingness to travel weekly for field service work.
- Physically capable of lifting 50 lbs and performing hands-on mechanical work.
- Strong attention to detail, reliability, and work ethic.
- Ability to take initiative and adapt in a dynamic work environment.
- Valid driver’s license and clean driving record required.
- Agricultural or farming background is a strong plus.
Agricultural equipment performance directly impacts planting, harvesting, and overall farm productivity. The Service Technician plays a key role in helping farmers keep their equipment operating reliably during critical seasons. By identifying issues and performing high-quality repairs in both shop and field environments, this role helps minimize downtime and keep operations moving.
Red E offers more than a job—this role is an opportunity to be part of helping farmers feed the world. By delivering practical, high-performance solutions and supporting customers where they operate, this role contributes to improving farm operations, building long-term trust, and making a difference every day.
The Pay Range For This Role Is
70,000 - 100,000 USD per year(Main Office)