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Client Service Specialist- Mason

Red Dog Pet Resort and Spa
Maineville, OH Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 11/22/2026

Red Dog Pet Resort & Spa is seeking experienced Client Service Specialists for our high-end Pet Resort & Spa located in Maineville. If you have a passion for pets or are looking to pursue a career in the pet care industry, then this may be the position for you!

We are currently hiring for full-time Client Service Specialist positions with start dates as soon as possible.

Available Schedules:

Full-Time PM Schedule:
1:00 PM–7:30 PM, four weekdays per week, plus Sundays from 12:30 PM–4:30 PM. Sunday availability is required.

Candidates must be available for one of the schedules listed above.

Responsibilities of a Client Service Specialist include, but are not limited to:

  • Greeting all clients & guests with a smile as soon as they enter the resort
  • Schedule overnight/grooming/swimming/daycare appointments and reservations
  • Accepting payments either by cash, check or credit card
  • Checking in guests for their overnight stay or appointment by recording belongings and instructions from the clients
  • Calling veterinarians to check on a guest’s vaccination & medical records
  • Filing client records
  • Promoting & selling of services
  • Able to give informative tours of our resort to potential clients

Any candidate interested in this opportunity must have excellent communication skills and the strong willingness to work in a team environment. You must have a flexible schedule. In addition, all candidates must be extremely attentive and have an eye for attention to detail. Most importantly, you must absolutely love dogs & cats!

We look forward to meeting you and welcoming you to our Red Dog team!

Job Type: Full-time

Pay: $14.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

  • What is your overall availability?

Education:

  • High school or equivalent (Required)

Experience:

  • Front Desk: 1 year (Required)
  • Upselling: 1 year (Required)
  • Appointment scheduling: 1 year (Required)

Ability to Commute:

  • Maineville, OH 45039 (Required)

Work Location: In person

Salary : $15

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