Microsoft Administrator

Job Title: Microsoft Administrator

Location: 1775 Duke St, Alexandria, VA 22314 (Hybrid) 

Summary: 

As a Microsoft Administrator, you will play a key role in providing support in maintaining and managing the Microsoft-based IT infrastructure for the customer program. The role will include overseeing the deployment, configuration, and support of Microsoft technologies such as Windows Server, Active Directory, Intune, Exchange, Office 365, SharePoint, Teams, and Azure.

As a Microsoft Administrator you will collaborate with cross-functional IT teams to support various and OCIO specific projects and initiatives, providing technical expertise to ensure Microsoft technologies are effectively integrated into the agency's overall IT strategy.

Responsibilities: 

• Manage and maintain the Microsoft-based infrastructure
• Ensures that the Microsoft infrastructure is secure, stable, and efficient in operation of these systems by performing regular updates, backups, and troubleshooting tasks.
• Manage user accounts, permissions, and access controls to ensure system integrity and security.
• Managing and maintaining Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, Office 365, SharePoint, Teams, and Azure.
• Overseeing the deployment, configuration, and support of existing and future migrations Microsoft technologies.
• Performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely.
• Managing user roles, permissions, and access controls to maintain a secure IT environment.
• Collaborating with stakeholders to support various projects and initiatives.
• Providing technical expertise and ensuring servers, endpoints, and Microsoft services are effectively integrated into customer 's overall IT strategy.
• Monitoring system performance and addressing any issues that arise.
• Implement and manage security policies to meet customer baselines, executive directives, and security requirements.
• Developing and maintaining documentation for system configurations and procedures.
• Providing technical support and guidance to end-users and other IT staff.
• Participating in disaster recovery planning and testing.
• Ensuring compliance with industry standards and regulatory requirements.
• Managing software deployment and updates through tools like SCCM and Intune.
• Implementing and maintaining monitoring systems for proactive and reactive support.
• Participating in on-call schedules and patch rotations to ensure continuous system availability.
• Maintaining M365 Conditional Access Policies
  
  

Requirements: 

• Must be able to obtain and maintain a Public Trust security clearance issued by the customer. This agency handles and adjudicates the security clearance process.
• NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance
• 7 years of professional experience in Microsoft Administration
• Bachelor's degree in information technology or related field or equivalent professional experience
• Must have experience managing a Microsoft-based infrastructure by overseeing the deployment, migration, configuration, and support of Microsoft technologies such as Windows Server, Entra ID, Active Directory, Intune, Exchange Online, Office 365, SharePoint, Teams, and Azure.
• Microsoft focused certification required such as MS Certified Solutions Associate or Microsoft equivalent
• Experience providing end user system support
• Experience managing user accounts, permissions, and access controls to ensure system integrity and security
• Experience with data center and cloud-based (Azure) deployments
• Experience with automated server builds
• Experience managing software deployment and updates through tools like SCCM and Intune
• Experience monitoring Microsoft system performance and addressing issues
• Experience performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely
• Will require travel, as needed to customer locations which may include the below for installing and maintaining physical equipment (i.g., network firewall, server, storage, uninterruptable power supplies. Minimal travel is anticipated, and majority of support will be remote
• Alexandria, VA
• Sterling, VA
• Austin, TX
• Tempe, AZ
• Phoenix, AZ
• Customer service driven
• Excellent written and verbal communication skills
• Must be detail oriented