What are the responsibilities and job description for the Patient Care Coordinator position at Red Bank Eye?
Are you a highly organized, compassionate, and detail-oriented individual with a passion for providing exceptional patient care? Our busy optometric practice is seeking a dedicated Patient Care Coordinator to join our team.
About the role: As the first point of contact for our patients, the Patient Care Coordinator plays a crucial role in ensuring a smooth and positive experience from start to finish. You'll be the heart of our front office, managing the patient journey with efficiency and a friendly demeanor.
Key Responsibilities:
- Appointment Management: Schedule and confirm patient appointments, ensuring a well-organized daily schedule.
- Concierge-Level Service: Greet patients warmly and provide a welcoming, high-end customer service experience.
- Patient Flow Facilitation: Guide patients through their visit, from check-in to check-out, coordinating with the clinical team to maintain a seamless flow.
- Operational Duties: Perform essential opening and closing procedures for the office.
- Financial Management: Accurately collect and document patient payments. Privacy & Security: Uphold strict patient confidentiality and data security standards.
Qualifications
- Previous experience in a medical office, particularly an optometry or ophthalmology practice, is a plus.
- Strong organizational and multitasking skills is required. Excellent verbal and written communication skills.
A positive attitude and a commitment to providing outstanding service. Familiarity with electronic health records (EHR) systems is a bonus.
Why Join Us?
We offer a supportive and collaborative work environment where your contributions are valued. If you are a proactive problem-solver who takes pride in creating a welcoming atmosphere for our patients, we'd love to hear from you.
To Apply: Please submit your resume and a brief cover letter explaining why you are the perfect fit for this role to Jamie@redbankeye.com
Pay: $17,680.00 - $36,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 3 years (Preferred)
Work Location: In person
Salary : $17,680 - $36,400