Ocean Freight Coordinator

Our customers are our priority. We are an award-winning business that offers tailored next-generation supply chain solutions for our global client base.

This is a new role to support growth and opportunity for you to join an established and growing company where you can collaborate with an incredible group of people. This is a new headcount, and we are looking for candidates who our customer centric, fun loving, and diverse to help scale our growth.

Red Arrow is a global freight forwarder, and truckload/LTL carrier. If your experience is core to airfreight/ocean freight, and you are passionate about solving problems and innovating solutions we have a role for you!

About You:

You are eager to get your foot in the door at a fast paced rapidly growing company. You excel in a dynamic work environment as an early member of a growing team. You enjoy managing the end-to-end airfreight process with shippers and overseas agents. You want to learn more about the industry and take on additional responsibilities.

Job Purpose and Ideal Candidate Information:

The Ocean Freight Coordinator provides a high level of customer service and managing all aspects of shipment lifecycle on Cargowise including:

• Ocean Freight booking
• Creating OBL
• Tracking/Tracing
• Arrival Notices
• Pickup and Delivery
• Monitoring Customs Clearances
• Issuing Delivery Orders
• Invoicing
• A to Z File Management

Maintain relationships with key customers, agents, airlines, customs brokers, and international freight forwarders to ensure that Red Arrow has the support and access to the right resources when fulfilling customer transportation/logistic needs.

Ideal candidates for this position are effective communicators working with external customers, vendors and internal co-workers acting as a hub for transportation coordination and success.

Candidates must also be attentive, innovative, highly organized, and able to work in a fast-paced work group.

Job Requirements:

• Manage ocean freight file life cycle for key accounts in Cargowise
• Utilize steamship lines and overseas agents to develop rate quotes for the movement of freight in close coordination with sales and existing customers
• Arrange ocean import and export shipments with various steamship lines, agents, and vendors
• Prepare all documentation relating to shipments ensuring all documentation is checked accurately and dispatched in a timely manner.
• Prepare, analyze, and submit documentation to include, bills of lading, manifests, cartage, in-bond documentation, cargo receipts, commercial invoices, packing lists, and country specific forms
• Examine invoices and shipping manifests for conformity to tariff and customs regulations
• Prepare reports of transactions to facilitate invoicing of shippers and disbursements for carriers
• Resolve problems quickly that are related to payment and or shipment including problems related to payment and or shipment
• Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front-line personnel in the various operating divisions and subsidiaries
• Anticipate, identify, and resolve problems which could delay the timely movement of freight
• Complete accurate data input or corrections into Cargowise TMS
• Coordinate post entry activity on customer's behalf
• Ability to sit and keyboard/talk on the phone for up to 8 hours a day
• Team player willing to step in to help others, provide input to help the team grow and go the extra mile
• TSA Security Coordinator

Qualifications:

• Cargowise certification level 1 required, with level 2 preferred
• 4 years working handling ocean freight for a 3PL or freight forwarder.
• Ability to negotiate rates
• Dangerous Goods Certification a plus
• Strong knowledge of U.S. Customs and Border Protection (CBP) regulations and other federal regulations and requirements with respect to specific area of expertise including:
• Regulations regarding dangerous goods shipping and foreign regulations
• Surface Transportation: regulations for import/export
• Self-motivated, driven with an ability to multi-task and be organized in a fast-paced environment.
• Proficient with computers, tracking systems and MS Office software.
• Strong customer service, organizational and communication (written/oral) skills.
• Must be able to read write and speak English fluently
• Cargowise TMS experience required

Red Arrow Logistics is an equal opportunity employer. Red Arrow Logistics does not discriminate based on race/color/religion/sex/origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Job Type: Full-time

Pay: $23.34 - $28.11 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Compensation package:

• Profit sharing

Schedule:

• 8 hour shift

Experience:

• Ocean Freight: 3 years (Required)
• CargoWise: 2 years (Required)

Ability to Relocate:

• Bellevue, WA 98006: Relocate before starting work (Required)

Work Location: Hybrid remote in Bellevue, WA 98006

Salary : $23 - $28