What are the responsibilities and job description for the Entry-Level Help Desk Technician position at Red Alert IT Services?
We are seeking an Entry-Level Help Desk Technician to provide first-line technical support to employees and customers. The ideal candidate has strong problem-solving skills, excellent customer service abilities, and a willingness to learn new technologies. This role is responsible for troubleshooting hardware, software, and network issues while ensuring timely resolution of support requests.
Provide first-level technical support via phone, email, chat, and in person.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
License/Certification:
- Drivers License (Required)
Location:
- Findlay, OH 45840 (Required)
Work Location: In person
Salary : $15 - $18