What are the responsibilities and job description for the π» ServiceNow Developer/Engineer - High-Impact Role in Chandler, AZ position at Recruits Lab?
Recruits Lab is actively seeking a talented and experienced ServiceNow Developer or Engineer for our client, a leading organization in Chandler, AZ. This role is crucial for designing, configuring, and maintaining the core of the enterprise service management platform.
π― The Mission
You will be responsible for the full development lifecycle within the ServiceNow platform, focusing on creating efficient, scalable, and user-friendly solutions across ITSM, ITOM, and custom applications.
π Key Responsibilities
- Development & Configuration: Design and implement custom applications, workflows, scripts (Business Rules, Script Includes, UI Actions, etc.), and integrations using JavaScript, AngularJS, and the ServiceNow API.
- Platform Enhancement: Configure and maintain core modules, including IT Service Management (ITSM), and contribute to other areas like IT Operations Management (ITOM) or HRSD.
- Integration: Develop and manage integrations between ServiceNow and other systems using REST/SOAP web services.
- Upgrades & Support: Participate in platform upgrades, ensure system stability, and provide advanced technical support.
- Best Practices: Enforce coding standards, perform code reviews, and maintain comprehensive technical documentation.
β¨ Must-Have Technical Skills
- 3 years of hands-on experience as a ServiceNow Developer or Administrator.
- Expertise in JavaScript for scripting within the platform.
- Strong experience with core ITSM modules (Incident, Problem, Change, Service Catalog, CMDB).
- Proven ability to integrate ServiceNow with external systems using Web Services.
- Experience with Service Portal development (HTML, CSS, AngularJS).
π Desired Qualifications (Nice-to-Haves)
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
- Experience with ITOM modules (Discovery, Service Mapping).
- Familiarity with other frameworks like Angular or React.