Part time customer service (Needs to speak Vietnamese)

Part-Time Bilingual Customer Service Representative (Vietnamese/English)

Job Type: Part-Time
Location: [Insert Location]
Pay: Based on Experience

Job Description

We are seeking a friendly, dependable, and professional Part-Time Bilingual Customer Service Representative who is fluent in both Vietnamese and English. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.

This position is perfect for someone who enjoys interacting with people, providing excellent customer service, and working in a professional environment.

Key Responsibilities

• Assist customers in both Vietnamese and English.
• Answer incoming phone calls and respond to customer inquiries.
• Provide accurate information regarding products, services, and general questions.
• Assist customers with resolving concerns in a friendly and professional manner.
• Maintain accurate customer records and update information as needed.
• Perform general administrative and clerical duties.
• Provide additional support to the team as needed.

Qualifications

• Must be fluent in Vietnamese and English (speaking required).
• Previous customer service experience preferred.
• Excellent verbal communication and interpersonal skills.
• Friendly, patient, and professional demeanor.
• Basic computer skills and ability to learn new systems.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and able to work independently.
• Ability to multitask in a fast-paced environment.