What are the responsibilities and job description for the Service and Parts Sales Manager position at Recreation Station, Marine & Motorsports?
Full-Time, year-round: This opening is for a busy managerial position at RecStation, a Marine & Motorsports dealership in Spearfish, South Dakota, and has two broad responsibilities (see below).
- 1) Manage the service department: Attend to service customers, service scheduling, check-in, communicating concerns/goals with technicians, customer billing, warranty claims, and more. It includes direct customer contact and selling service jobs. Customer service and sales knowledge are necessary. This is NOT a technician position, so your hands stay clean!
- 2) Manage the parts/accessories department: This includes overseeing our part / accessory assistant, inventory control and ordering, assisting our customers as well as our technicians with finding needed items, and selling.
This role must possess the skills to be effective at the following tasks, and be able to lead, instruct, and delegate such responsibilities:
- Service Writing: Attend to service customers, service scheduling, check-in, communicating concerns/goals with technicians, customer billing, warranty claims, and more
- Helping customers locate and purchase Marine and Motorsports accessories, including add-on items
- Parts look-up, quoting, selling, then ordering
- Order receiving/labeling/Inventory management on our software system
- Providing parts/accessory quotes to support the sales team
- Forklift operation, as well as lifting 50 pounds occasionally
- Showroom merchandising/area upkeep/occasional cleaning, and telephone answering
Experience Required: Medium thru Experienced : Base Salary Performance Bonuses = $50,000-$70,000 annually DOE
The ideal candidate will be able lead a team effectively, maintain excellent rapport with customers, and hit performance metrics each pay period.This position will work closely with the service technicians, office personnel, and sales, as well as our customers on a daily basis. Applicant must have a technical aptitude, and the ability to sell.
Experience in a marine dealership would be helpful, but at least 1-2 years experience is required in a similar role.
Pay is DOE and is paid a base salary PLUS service department commissions/bonuses.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $50,000 - $70,000