Facilities Audio-Visual Technician I

This position is responsible for setting up, operating, and maintaining audio and video equipment for various events. Ensures complete customer satisfaction and troubleshooting related to audiovisual setups.   

ESSENTIAL DUTIES AND RESPONSIBILITIES: (This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.)

•    Ensures a flawless, well executed event through accurate and timely setup, operation, and breakdown of required audiovisual equipment as listed in facility setup sheets.
•    Monitor sound and video operations during scheduled events to ensure all equipment is functioning correctly; troubleshoot any technical issues such as feedback or distortion
•    Complete pre-event sound checks when essential in delivering a high-quality experience that compliments the performance and venue.
•    Strives to exceed all expectations and needs of internal and external customers; meets with internal and external customers to ensure all audiovisual needs are met and working properly prior to event beginning.
•    Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed.
•    Understands all technical aspects of job requirements and demonstrates core operational ability to independently diagnose and  resolve all equipment and software issues. 
•    Work with IT Department for user support of all software and hardware related computer issues relative to A/V setup requirements.
•    Provide support  to assist facility staff  on setup requirements for audiovisual equipment requested for use by clubs and various membership meetings.
•    Collaborate with internal event planners, external sound techs, and entertainment to understand specific equipment and setup requirements for each event.
•    Take ownership and ensure accountability and responsiveness for all audiovisual setups in a safe and professional manner.
•    Complete preventative maintenance on association equipment and provide verbal and written recommendations for replacements and upgrades as needed.
•    Maintain and promote a positive professional image within the community.
•    Performs other duties as assigned.
•    Maintains consistent record of acceptable attendance and punctuality according to policy guidelines.
•    Must be able to work a flexible schedule, to include evenings and weekends, at any Recreation Centers of Sun City West facility.
•    Work is performed on site.
 

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.                  

•    High school diploma or general education degree (GED) required.
•    Requires an in-depth knowledge of electronics, electrical and audio and visual equipment such as audio mixer boards, microphones, speakers, projectors, video cameras, light boards and controllers.
•    Minimum of 3 years directly related experience in audio visual set up, maintenance, repair.
•    Ability to write routine reports and correspondence and carry out instructions furnished in written, oral, or diagram form.  
•    Read, analyze, and interpret periodicals, professional journals, technical procedures and governmental regulations.  
•    Must have advanced knowledge of Microsoft Office Suite, Allen & Heath Audio Mixing Systems, and ETC Lighting Console or similar equipment.

PHYSICAL DEMANDS
Work is conducted in dynamic workspaces to include offices, conference rooms, lecture halls, and facilities including indoor and outdoor venues with moderate to loud levels of noise. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

The following are representative illustrations of requirements-sitting or standing for extended periods of time in office, facilities, and indoor and outdoor venues to include multiple offsite locations to and from their regularly assigned work area.  

Work involves walking, talking, hearing, using hands to handle, feel or operate objects and tools to include computers, audio, visual  and office equipment. Vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus. 

The employee must regularly lift and or move up to 50 pounds independently and occasionally lift and/or move up to 100 pounds with assistance.  

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

The noise level in the work environment can be moderate or louder depending on the venue.

Work is expected to be performed from both an office setting and venues that are both indoors and outdoors.

Must have the ability to perform the essential job duties with or without reasonable accommodation.  
 

*NOTICE*

This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position.  They will be required to follow any other instructions and to perform any other job-related duties as required by their manager.

Requirements stated herein are minimum levels of knowledge, skills and/or abilities to qualify for this position.  To perform the duties and responsibilities of this position successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently.  "Ability" means to possess and apply both knowledge and skill.

All employment decisions, including promotions, transfers, and others, are based on meeting all requirements herein and on organizational need, the employee's being in good standing (including lack of disciplinary actions), meeting all applicable performance standards and other nondiscriminatory criteria.  The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities.  Some requirements, however, may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  WE MAINTAIN AN "AT WILL" EMPLOYMENT.

Salary : $17 - $24