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Support Staff - Defi/Bry

Recovery Services of Northwest Ohio, Inc.
Defiance, OH Full Time
POSTED ON 1/13/2026 CLOSED ON 2/13/2026

What are the responsibilities and job description for the Support Staff - Defi/Bry position at Recovery Services of Northwest Ohio, Inc.?

Description

Position: Support Staff

Location: Defiance &/or Bryan, Ohio

Classification: Full-Time, Hourly, Non-Exempt

The Support Staff position involves the daily activities of maintaining office operations.

Prinicipal Duties And Responsibilities

  • Perform clerical duties for the program staff
  • Scheduling client appointments
  • Checking clients in/out for sessions
  • Fee collection
  • scanning
  • mail distribution
  • miscellaneous filing
  • ordering office supplies
  • first responders on the phones
  • greet visitors into the facility
  • perform site safety officer duties
  • determining funding sources for the client
  • record requests
  • Good understanding of HIPAA/Confidentiality
  • Available for some evening hours required

Minimum Qualifications

  • High School graduate, and/or Associate degree, and/or equivalent experience.
  • Valid Driver’s license.
  • Ability to type accurately (55 WPM). Computer/word processing experience helpful.
  • Knowledge of office procedures. A minimum of two years’ office experience or equivalent.
  • Organizational skills a must.
  • Ability to work well with people; possess strong customer service and organizational skills.
  • Must be team player.
  • Well-developed writing /communication skills.
  • Ability to meet deadlines.
  • Good telephone skills/manners.
  • Support Staff must be able to work evenings.
  • Subject to BCI background check, pre-employment drug screen, and reference checks.

As an employee of Recovery Services of Northwest Ohio, you would be eligible for:

  • Competitive Salary/Compensation
  • Student Loan Assistance - Public Service Loan Forgiveness
  • Wellness Program - quarterly reimbursement for employee wellness
  • Referral Bonus - payment for your referral of a candidate to join our team
  • Health, Dental, Vision, and Life insurance
  • 11 paid holidays annually
  • 3 Paid Personal Days annually
  • Vacation time - 2-4 weeks annually
  • Sick days
  • SIMPLE IRA Plan with Recovery Services matching contributions up to 3%
  • Staff Development and Training

Scheduled supervision

Access to My Learning Pointe

Agency trainings throughout the year

  • eligibility based on full-time/part-time status and probationary status**

For more information or to apply, visit

Equal Employment Opportunity

Salary.com Estimation for Support Staff - Defi/Bry in Defiance, OH
$43,038 to $54,853
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