Certified Peer Specialist - Supervisor

Join Our Team at Recovery InSight, Inc.
Position: Certified Peer Specialist Supervisor (CPSS)
Location: Lancaster County, PA | Full-Time

Recovery InSight, Inc. is a mission-driven and growing behavioral health organization providing mobile peer support services throughout Lancaster and Lebanon Counties. Founded in 2010, we were the first peer support provider in Pennsylvania that is 100% owned and operated by individuals with lived experience of mental health recovery.

Our Mission: It is our mission to be involved in the process of making positive changes in people’s lives by providing support with the highest integrity and compassion to individuals working towards recovery, by individuals in recovery, with similar experiences.
Our Vision: Our vision is to provide peer support services that focus on the person and not their mental illness. We will earn our peers’ enthusiasm through continued improvement driven by integrity, teamwork and mutual respect.

If you're passionate about mental health advocacy, recovery, and empowering others through shared experiences, this is a rewarding opportunity to make a meaningful difference in your community. We offer a collaborative, person-centered work culture with opportunities for professional growth.

Position Overview

We are seeking a Certified Peer Specialist Supervisor (CPSS) to join our dynamic team. This role combines direct peer support services with staff supervision and leadership. The CPSS will uphold best practices in peer support, foster empowerment and resilience, and guide CPS team members in delivering high-quality, recovery-oriented services.

The CPSS reports directly to the Chief Operating Officer (COO) and plays a vital role in ensuring the program meets its goals with integrity, effectiveness, and compassion.

Key Responsibilities

Peer Support & Engagement

• Build supportive, mentoring relationships with peers grounded in mutual respect and shared lived experience.
• Promote recovery principles including empowerment, self-determination, wellness, and community inclusion.
• Model hope and share recovery experiences to inspire and motivate individuals.
• Assist individuals in identifying personal strengths, developing recovery goals, and accessing community resources.
• Encourage peer engagement in meaningful roles related to housing, education, employment, and social life.
• Advocate for culturally competent and inclusive practices across services.

Supervision

• Provide supervision, mentorship, and support to CPS staff.
• Monitor staff compliance with service delivery standards and continuing education requirements.
• Conduct employee evaluations, coach for performance improvement, and foster professional development.
• Ensure adherence to agency protocols and promote a culture of accountability and respect.
• Collaborate with the COO to identify and remove service barriers, improve workflows, and strengthen program impact.

Administrative & Collaborative Duties

• Maintain accurate, timely documentation and reports.
• Represent Recovery InSight in the community and at professional events.
• Coordinate with mental health, housing, vocational, and social service providers to support recovery goals.
• Participate in meetings, trainings, and quality improvement initiatives.
• Protect client confidentiality and comply with all agency policies and regulations.

Required Qualifications

• Must identify as a person with lived experience of mental health recovery.
• High school diploma or GED required.
• Valid PA driver’s license, vehicle insurance, registration, and reliable transportation.
• Strong interpersonal, organizational, and written communication skills.
• Proficient in Microsoft Word, Outlook, Excel, and Adobe.
• Clearances: Child Abuse, PA Criminal History, and FBI Background Check.
• Current Certified Peer Specialist (CPS) credential through the Pennsylvania Certification Board.
• Eligible for or currently hold Pennsylvania Peer Specialist Supervisor Certification (must obtain within 6 months of hire).

CPS Supervisors. A supervisor of CPSs must meet one of the following:

• (a) Be a MHP who has completed the Department-approved CPS supervisory training within six months of hire; or
• (b) Have a bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education or a related field from a program that is accredited by an agency recognized by the USDOE or the CHEA, or an equivalent degree from a foreign college or university approved by the USDOE; and two years of mental health direct service experience that may include PSS; and has completed the CPS supervisory training curriculum approved by the Department within six months of hire; or
• (c) Have an associate’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education or a related field from a program that is accredited by an agency recognized by the USDOE or the CHEA, or an equivalent degree from a foreign college or university approved by the USDOE; with three years of mental health direct service experience and have completed the CPS supervisory training approved by the Department within six months of hire, or
• (d) Have a high school diploma or GED and four years of mental health direct service experience that may include, but not limited to PSS and crisis services; and have completed the CPS supervisory training curriculum approved by the Department within six months of hire.

Benefits for Full-Time Staff

• Competitive hourly wage (based on experience)
• Comprehensive health and prescription drug coverage
• Dental and vision insurance
• Life, short-term, and long-term disability insurance
• Generous PTO including 9 paid holidays
• Employee Assistance Program (EAP)
• Mileage reimbursement
• Supportive, inclusive workplace culture

Make a real difference. Share your story. Lead with purpose.
Apply today and become part of a team that values lived experience, peer connection, and the power of recovery.

To Apply: Submit your application and resume to https://www.recovery-insight.com/employment/

Founded in July 2010, Recovery InSight, Inc. is proud to be an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Do you currently meet the requirements to become a CPS Supervisor, as outlined in the job description?

License/Certification:

• Driver's License (Required)
• Certified Peer Specialist credential (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person