What are the responsibilities and job description for the Performance Marketing Account Manager position at Recovery.com?
Here’s why we need your help
We are seeking a strategic and analytical Performance Marketing Account Manager to drive performance across a portfolio of high-value advertising partners. This role is critical in delivering measurable ROI, growing long-term partnerships, and shaping the strategic direction of advertising performance on Recovery.com.
In this role, you will own the client growth journey—driving onboarding, retention, and expansion with a high degree of autonomy. You will act as a performance consultant, identifying opportunities to scale ROI, contributing to cross-functional initiatives, and helping evolve our product and data capabilities to better serve our customers
.
You will manage complex, large-scale accounts with sophisticated campaign structures and significant budget allocations, requiring deep expertise in digital advertising, PPC campaign management, and technical attribution and campaign optimization. You will serve as a trusted advisor to senior and executive stakeholders, leading high-impact conversations, aligning on strategic priorities, and influencing investment decision
s.
Work Locat
ionThis role is required to be in office 2-3 days a week, with flexibility to work from home occasional
ly.
How you know you’re being succes
- sfulPortfolio Growth & Retention: You’ve moved beyond "saving" accounts to scaling them. Your advertisers don't just renew; they proactively increase their investment because you’ve demonstrated a clear path to higher
- ROI.Strategic Authority: You are the "Trusted Advisor" in the room. When performance dips or competitors shift, senior stakeholders look to your diagnostic insights and data-informed roadmaps to steer the strat
- egy.Product Influence: You’ve identified gaps in our current data or ad placements and successfully collaborated with the Product/Engineering teams to build solutions that better serve our high-spend advertis
ers.
We’ll expect you to do things like
- theseOwn and manage a portfolio of strategic advertiser accounts with significant budgets and complex campaign strat
- egiesLead onboarding for high-value clients by designing scalable, efficient processes that reduce time to launch and ensure accurate attribution
- setupDevelop and execute advanced, multi-channel PPC and digital advertising strategies aligned to client business objec
- tivesAnalyze performance data across platforms (GA4, Amplitude, Sigma, CRM, call tracking, etc.) to identify trends, inefficiencies, and growth opportun
- itiesLead executive-level performance reviews, presenting insights, recommendations, and long-term strategic
- plansInfluence and align senior client stakeholders to drive decision-making, budget expansion, and adoption of new strat
- egiesIdentify and pursue account growth opportunities in partnership with Account Executives to increase revenue and rete
- ntionAct with urgency and ownership while partnering cross-functionally to solve complex problems and drive measurable out
- comesMentor and support junior team members by tracking and resolving issues and sharing agency-grade performance optimization best pract
- ices.Actively represent our company and engage with the Recovery.com community on major social media platforms, such as Lin
kedIn
Required Qualific
- ations5- 7 years of experience in an agency or high-growth environment, specifically managing high-intent lead generation or direct-response ac
- countsExperience in PPC campaign management, including proficiency in Google Ads and related pla
- tformsProven experience managing large, complex, enterprise-level advertising accounts with significant b
- udgetsStrong experience working with executive-level stakeholders and navigating complex organizational dy
- namicsDemonstrated ability to analyze data, generate insights, and translate them into strategic recommend
- ationsDeep understanding of the modern tracking ecosystem, including GA4, GTM, call tracking and CRM integr
ation.
What we think will improve your chances of
- successExperience working in a fast-paced digital advertising agency managing high-value or enterprise
- clientsStrong track record of driving revenue growth through account expansion and retention str
- ategiesExperience influencing cross-functional initiatives and contributing to product or process impro
- vementsExpertise in advanced reporting tools and data visualization platforms such as Sigma and Am
- plitudeDirect experience in the Behavioral Health or Mental Health industry and understand the nuances of compliance, LegitScript, and the unique sensitivity of the patient j
ourney.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of che
ckboxes.
Travel Exp
ectationsTravel up to 20% for company gatherings, industry conferences, and on-site visits with strategic
customers
Co
mpensationThe base salary range for this position is $75,000-$90,000 with on-target earnings of $30,000 (uncapped), plus eligible benefits. Compensation may be adjusted based on tenure and experience. For employees residing in Dane County, total annual compensation—including base salary, on-target earnings, and the housing stipend—is approximately $113,823
–$128,823.
Dane County Hous
ing StipendWe strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $735.26/month in addition to your salary ($8,823.12/yr; half of the Fair Market Value of a 2BR apartment in Madison according to ren
tdata.org).
Eq
uity OptionsIn addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our compa
ny’s growth.
Qu
arterly BonusAn additional 10% of base earnings is paid out quarterly when the company meets its re
venue target.
Bene
fits and PerksThis role is eligible for the following benef
- its and perks:Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid f
- or dependents)Short- and long-term disability and basic
- life insurance401K (100% company match up to 3% and 50% o
- n the next 2%)Paid time off, paid holidays, and lea
- ves of absenceEducation Assistance (for educational coursework directly related
- to your role)Flexible hybrid and work-fr
om-home policy
Physic
- al RequirementsSit down and operate a computer for extended
- periods of timeStand for extended period
- s during eventsAble to work in an open off
- ice environmentMust be able to lift and carry up to 30 l
- bs occasionallyMust be able to push or pull up to 50 lb
s. occasionally
Ab
out Recovery.comEach year, 90% of people who need addiction treatment don’t receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com is making a difference in thousands of people’s lives by providing a comprehensive, user-friendly resource for finding addiction and mental h
ealth treatment.Launched in 2017, Recovery.com is a late-stage startup based in Madison, WI, on a mission to be the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to scale our impact by helping as many people as possible find the trea
tment they need.
Our core values aren’t just words to us! They define who we are and how we work. People who are successful
- at Recovery.com:Regularly show compassion and empathy for customers, patients, and
- fellow colleaguesDisplay vulnerability by demonstrating authenticity with themselves and encoura
- ging it in othersStrive for growth and humbly seek to improve in al
- l aspects of workDemonstrate joy and a positive attitude in every interaction, from office conversations to solving d
- ifficult problemsExhibit accountability by not only fulfilling their own responsibilities, but helping others in t
- heir work as wellEmbrace creativity by testing the norms and being
open to new ideas
Equal Opp
ortunity StatementRecovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a
diverse workforce.Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to careers@Recovery.com.com to request accommodations; we’d
Salary : $75,000 - $90,000