Supervisor/Team Leader

Supervisor/Team Leader – Recovery Coaching Services

Reports to: Chief Operations Officer (COO)
Location: Reading, PA
Employment Type: Full-Time
Salary Range: $40,000 – $55,000 depending on experience

About Recovery Coaching Services (RCS)

Recovery Coaching Services (RCS) is a peer-based recovery support organization dedicated to helping individuals and families impacted by substance use disorder build meaningful and sustainable recovery. Our team provides recovery coaching, care coordination, family support, and connection to treatment and community resources.

RCS works closely with treatment providers, courts, healthcare organizations, and community partners to ensure individuals with substance use disorder have access to recovery support services that promote long-term recovery and improved quality of life.

Our work is grounded in the principles of recovery-oriented systems of care and focuses on helping individuals build recovery capital across multiple areas of life including health, housing, employment, relationships, and community connection.

Our core values are:

· Teamwork

· Empathy

· Accountability

· Motivation to Learn

Position Summary

Recovery Coaching Services is seeking an additional Supervisor/Team Leader who is a respected professional in the field of substance use recovery and behavioral health with a passion for ensuring individuals with substance use disorder (SUD) have access to quality support and treatment.

This position provides leadership, mentorship, and oversight to recovery coaches while ensuring compliance with documentation standards, service expectations, and organizational policies.

The Team Leader is responsible for supporting coach development, conducting supervision, overseeing documentation quality, and maintaining strong relationships with referral partners. The ideal candidate will be skilled at building collaborative teams, supporting professional development, and maintaining high standards of service delivery.

Expectations of All Employees

All Recovery Coaching Services employees are expected to:

· Adhere to all RCS policies and procedures

· Represent RCS core values in all professional interactions

· Maintain a positive and respectful attitude with colleagues, participants, and partners

· Communicate effectively with supervisors and team members

· Report to work prepared to perform the duties of the position

· Meet productivity and documentation standards

Principal Duties and ResponsibilitiesTeam Leadership Responsibilities

· Provide leadership, supervision, and mentorship to recovery coaches

· Review documentation and provide compliance oversight through regular chart audits

· Facilitate regular team meetings and provide training on key service areas

· Conduct one-on-one supervision meetings with team members to support professional growth

· Assist with onboarding and training of new recovery coaches

· Support performance reviews and professional development planning

· Maintain strong relationships with referral partners and assist with referral management

· Promote a team culture based on trust, transparency, respect, and professional growth

· Ensure staff comply with all confidentiality requirements including 42 CFR Part 2, HIPAA, and applicable federal, state, and local regulations

· Support staff compliance with required trainings and professional development

· Implement best practices in peer recovery support services

· Maintain systems for evaluating staff performance and service quality

· Foster open communication, collaboration, and shared decision-making among team members

· Assist with development and maintenance of referral partnerships

· Other duties as assigned

Coaching Responsibilities

Team Leaders will also maintain a caseload and provide direct recovery coaching services, including:

· Conduct participant intakes

· Contact newly assigned participants within 24 hours

· Complete the Recovery Capital Scale during the second session

· Develop an individualized Recovery Action Plan (RAP) within 30 days

· Develop a Relapse Prevention Plan within 60 days

· Utilize the Relapse Prevention Workbook included in participant charts

· Meet regularly with participants and families based on the participant’s RAP

· Facilitate group sessions as needed

· Complete required progress notes within 48 hours of sessions

· Assist participants in achieving recovery goals including housing, employment, education, court requirements, and recovery support engagement

· Coordinate with participant referral sources

· Administer drug testing as required

· Provide weekly updates to referral sources

· Participate in staff meetings and supervision

· Assist in organizing and facilitating group or sober activities

· Coordinate referrals to therapy, medical services, and other community resources

· Other duties as assigned

Knowledge, Skills, and AbilitiesKey Competencies

· Professional experience in addiction recovery, behavioral health, or peer support services

· Knowledge of recovery-oriented systems of care and the continuum from prevention to treatment

· Understanding of documentation standards and compliance requirements

· Strong leadership, mentorship, and team development skills

· Ability to build strong professional relationships with staff and community partners

· Excellent interpersonal and communication skills

· Strong attention to detail and documentation accuracy

· Ability to motivate and inspire team members

· Commitment to recovery-focused and person-centered services

Minimum Qualifications

Required

· Certified Recovery Specialist (CRS) in Pennsylvania

· Experience in recovery coaching, peer support, or behavioral health services

· Demonstrated leadership, mentoring, or supervisory experience

· Strong documentation and organizational skills

· Valid driver's license and reliable transportation

· Cultural competence working with diverse populations impacted by substance use disorder

Preferred

· Certified Recovery Specialist Supervisor (CRSS) in Pennsylvania

· Experience supervising recovery coaches or peer staff

· Experience working with courts, treatment providers, or referral networks

· Experience facilitating recovery groups or educational sessions

Physical Demands and Work Environment

The physical demands described here are representative of those required to perform the essential functions of this position.

· Frequent computer use and data entry

· Ability to communicate clearly in person and over the phone

· Ability to hear and engage in normal conversation

· Visual acuity sufficient to read documents and operate office equipment

· Primarily sedentary work with occasional movement throughout the office

· May occasionally lift or move up to 20 pounds

· May be exposed to communicable diseases in community settings

Equal Opportunity Employer

Recovery Coaching Services is an equal opportunity employer committed to creating an inclusive and diverse workplace. We encourage individuals in recovery, people with lived experience, and candidates from diverse backgrounds to apply.

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Experience:

• recovery coaching or behavioral health services: 2 years (Required)

License/Certification:

• Certified Recovery Specialist (Required)

Work Location: In person

Salary : $40,000 - $55,000