Recovery Center Driver

Position Summary

The Recovery Center Driver provides safe and timely transportation for incoming and outgoing residents, as well as other authorized transportation as directed by the Clinical Director. This position serves as a frontline representative of Recovery Centers of Montana (RCM) and plays a vital role in client access to care. Transportation routes primarily serve the Flathead Valley but may extend to locations statewide, including Billings, Missoula, Wolf Point, and all RCM facility locations.

Essential Job Functions

• Transport clients safely and on schedule to and from designated pickup and drop-off locations throughout Montana
• Maintain a professional, respectful, and therapeutic relationship with all residents during transport
• Report any resident needs, requests, or behavioral concerns to oncoming shift staff verbally and in writing via the daily log
• Document disruptive behavior or policy violations occurring during shifts in the appropriate log system
• Communicate relevant client information and shift concerns to fellow staff members to ensure continuity of care
• Assess conflict situations involving residents and contact supervisors as needed
• Adhere to all RCM policies and procedures, including those governing the therapeutic milieu and daily routines
• Perform other job-related duties as directed by a supervisor

Attendance and Scheduling

Drivers are expected to maintain flexible hours that accommodate client scheduling needs. Staff meetings and training sessions may require schedule adjustments. Permanent schedule changes will be communicated in writing, including the reason for the change. Scheduling decisions are the responsibility of the employer and are based on the operational needs of the agency and the people it serves.

Education

• High School Diploma or equivalent required
• Mental health or behavioral health experience a plus
• Personal experience relevant to substance use disorder recovery services is valued

Licensure and Clearances

• Current, valid Montana driver's license
• Proof of current auto insurance
• Clear criminal background check required prior to hire

Knowledge, Skills, and Abilities

• Ability to assess and respond appropriately to the needs of adults in recovery
• Ability to maintain professional boundaries in a residential treatment setting
• Understanding of addiction, behavioral health, and the diverse backgrounds of clients served
• Demonstrates healthy interpersonal skills, adaptability, a positive self-concept, and a genuine sense of humor
• Empathy and effective communication skills, both verbal and written, to support trusting relationships with residents
• Ability to recognize and respond to a crisis situation, including making appropriate referrals
• Positive teamwork skills with staff, clients, and community resources
• Basic computer skills sufficient to complete documentation requirements
• Availability beyond regularly scheduled hours to support team needs as required

Working Conditions

• Frequent driving, including long-distance travel throughout Montana
• Contact with individuals in various stages of substance use disorder recovery
• May encounter emotionally charged or conflict situations requiring calm, professional de-escalation
• Work schedule may include evenings, weekends, and variable hours based on client needs

Disclaimer

This job description does not state or imply that the duties listed above are the only responsibilities of this position. The employee in this role will be required to follow any other job-related instructions and perform any additional duties requested by their supervisor. This document is subject to change at the discretion of Recovery Centers of Montana leadership.

Recovery Centers of Montana is an Equal Opportunity Employer.