The role of Claims Specialist: 

Under general supervision, provides support in the administration of workers' compensation claims, auto liability claims, general liability claims, and the maintenance of driver qualification files. This role is responsible for the timely and accurate handling of claims, ensuring compliance with regulatory standards, and assisting in the implementation of safety and risk mitigation initiatives. The Claims Specialist collaborates closely with internal teams and external partners to support operational efficiency and regulatory compliance.

Shift:  Monday-Friday7:00am - 3:30pm - Hybrid

Essential Responsibilities

• Assists in the management of workers' compensation claims, auto liability claims, and general liability claims, including intake, documentation, investigation, and follow-up to ensure timely resolution.
• Maintains and updates driver qualification files for CDL and non-CDL drivers in compliance with DOT, FMCSA, and company policies.
• Conducts preliminary investigations of workplace incidents and vehicle accidents, gathering statements, reports, and supporting documentation.
• Supports the Claims Manager in preparing reports on injury trends, claims status, and compliance metrics.
• Assists in internal audits of claims files and driver records to ensure accuracy and regulatory compliance.
• Provides administrative support for compliance tracking and safety initiatives.
• Other duties as assigned.

Qualifications

• 2 years of experience preferred.
• Possession of a high school diploma or GED required.
• Bachelor's degree preferred.
• Computer programs, including Microsoft Office suite of applications.
• Oral and written communication skills.
• Time management skills.
• Ability to identify and seek needed information/research skills.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.