Role of the Waste Zero Supervisor

Supervises and motivates the Waste Zero team. Develops and maintains customer relationships and assists the Waste Zero Manager in developing waste diversion strategies. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Essential Responsibilities

• Develops, in coordination with management, strategies for waste diversion programs to ensure goals and compliance are met.
• Researches, develops, and implements new residential and commercial waste diversion programs, in conjunction with the Operations staff and improves penetration of existing services.
• Plans and administers waste diversion programs through a comprehensive approach involving regular contact with key customers and local jurisdiction, education, community-wide services, and analysis of waste auditing services.
• Oversees recycling services and related operations.
• Coordinates specialized projects for the Waste Zero team, delegates responsibilities, and resolves group conflict.
• Supervises the Waste Zero team, oversees project deliverables and reports to ensure effective use of resources and compliance, champions morale and facilitates collaboration.
• May prepare and help manage related budgets and plans for equipment and staffing.
• Manages and analyzes confidential customer and proprietary information per local and state regulations.
• Calls upon existing customers to obtain feedback and assurance of continued quality service, works to resolve escalated issues.
• Develops new customers while providing service and information to existing customers.
• Reviews audit reports on contamination and diversion issues and presents recap and strategies to address issues to management.
• Prepares and delivers speeches and presentations within the community and for customers.
• Attends and becomes active in local community organizations (Rotary, Chambers) as a representative of the company.
• Directs drivers in contamination processes for customers, including training, coaching, performance management and disciplinary action, as needed.
• Helps to build and support a safety culture within their team and the Company.
• Develops literature and brochures promoting the company and its services, surveys routes to verify rates, services, and efficiencies (size, frequency, quantity), and educates existing and new customers on various recycle and waste issues.
• May ensure certificates of insurance are in order.
• Ability to have a flexible work schedule based on business needs.
• Travels frequently to various offsite meetings.
• Other duties as assigned.

Qualifications

• Experience in waste industry, recycling programs community relations, or related field preferred.
• Technical and professional principles, practices, laws, applications and programs in position related area.
• Current developments and trends in areas of marketing, communications, public outreach, and management.
• Computer programs, including Microsoft Office suite of applications, multi-tiered and web-based information systems architecture; infrastructural technologies relevant for business support (e.g. databases, server, etc.)
• Principles of employee training, supervision, and evaluation.
• Supervisory techniques, experience supervising non-exempt and exempt staff is ideal.
• Knowledge of Operational Safety guidelines.
• Travels frequently to various offsite meetings.
• High school diploma or GED required.
• Bachelor's degree preferred.
• Valid Driver's License required.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.