Role of a Retail Sales Associate for our Maple Valley Store Location

SHIFT:  Tuesday through Saturday 9:30am-6:30pm (flexibility for earlier start time or end time a few days a week)

Works with the Store Manager and Call Center to set up retail stores for long-term profitability by selling brand-appropriate products, providing customer service support, and building relationships with customers. Educates customers about waste reduction and sustainability, and sells products which are reusable, recycled, or refurbished.

Essential Responsibilities

• Accept hard to recycle item drop offs, including potentially hazardous items such as batteries and fluorescent bulbs. Sort all material and log collection data.
• Promote and sell products designed to reduce waste. Educating customers about how they fit our Waste Zero mission.
• Opens and closes out the store each day, including compiling daily reports.
• Processes customer payment and addresses basic Customer Service requests.
• Maintains visual standards and cleanliness of the store, including merchandising and facing product.
• Runs the cash register, handling payments and bank deposits.
• Educates customers about waste reduction.
• Provides superior customer service to customers, both in store and over the phone and anticipates product needs.
• Stocks product on sales floor.
• Continually expands knowledge of sustainability and brand-appropriate products and services.
• Continually expand knowledge of sustainability and brand-appropriate products and services.
• Provide information to Recology customers regarding collection schedules, rates, and billing details.
• Partner with the Waste Zero department and/or independently create, lead, and run events to attract customers to the store.
• Communicates and cooperates with other staff and departments in store, over the phone, and through email and chat-based channels.
• Other duties as assigned.

Qualifications

• Two years’ of experience in customer service and/or retail; or equivalent of education and experience.
• Knowledge of computer programs, including Microsoft Office suite of applications.
• Knowledge of retail sales operations, including industry standards, requirements and Retail Sales quality measurements.
• Preferred knowledge of industry specific software systems.
• High school diploma or GED required.
• Bachelor's degree preferred.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.