What are the responsibilities and job description for the Sales Analyst - Hardware position at Reckitt?
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About The Role
We are seeking a driven and analytical Sales Analyst to support the rapidly growing Hardware accounts for the CORE brands. This role operates in a fast-paced, high-visibility environment and is critical to delivering strong commercial results across some of our highest potential channels.
As part of the Hardware team, you will partner closely with the Key Account Managers to monitor and analyze business performance, identify growth opportunities, and ensure best-in-class online execution across the customer platforms. You will be responsible for tracking key ecommerce metrics including sales performance, buyability, availability, content health, and operational execution to help drive sustainable growth.
This role serves as the primary point of contact with Vendor Brand Advocates and Partners, leading weekly business reviews and managing ongoing communication to proactively resolve issues related to product suppressions, buyability, content, and catalog health. Through data-driven insights and strong cross-functional collaboration, you will play a key role in ensuring products remain live, available, and optimized for customers while supporting the continued growth of the CORE brands on Hardware.
Your responsibilities
Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About The Role
We are seeking a driven and analytical Sales Analyst to support the rapidly growing Hardware accounts for the CORE brands. This role operates in a fast-paced, high-visibility environment and is critical to delivering strong commercial results across some of our highest potential channels.
As part of the Hardware team, you will partner closely with the Key Account Managers to monitor and analyze business performance, identify growth opportunities, and ensure best-in-class online execution across the customer platforms. You will be responsible for tracking key ecommerce metrics including sales performance, buyability, availability, content health, and operational execution to help drive sustainable growth.
This role serves as the primary point of contact with Vendor Brand Advocates and Partners, leading weekly business reviews and managing ongoing communication to proactively resolve issues related to product suppressions, buyability, content, and catalog health. Through data-driven insights and strong cross-functional collaboration, you will play a key role in ensuring products remain live, available, and optimized for customers while supporting the continued growth of the CORE brands on Hardware.
Your responsibilities
- This role supports the Lowe's business and is responsible for driving sales, trade marketing execution, and customer growth strategies within the Home Improvement channel.
- Analyze Hardware sales performance, ecommerce metrics, and business trends to identify risks, opportunities, and growth drivers.
- Monitor key KPIs including buyability, inventory, content health, and product availability.
- Lead Online Assortment coordination, resolve operational issues, support reporting and forecasting and partner cross-functionally to drive execution and customer experience. Support the Key Account Managers by providing performance reporting, business insights, and analytical recommendations to inform commercial decisions and growth strategies.
- Manage core online execution activities, including item setup validation, content accuracy, catalog maintenance, retail readiness, and monitoring of new item launches.
- Develop and maintain recurring business reporting, dashboards, and scorecards to provide visibility into performance and key ecommerce metrics.
- Bachelor's degree preferred or equivalent management experience
- 2 years within Sales, Marketing, eCommerce or relevant experience
- Strongly preferred a direct experience supporting the Lowe's, Home Depot, or Ace Hardware business.
- Strong analytical skills with proficiency in Excel (pivot tables, data analysis)
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and collaboration skills
Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.