What are the responsibilities and job description for the Product Operations Specialist position at Recharge?
Why Coda
Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.
We recently acquired Recharge.com, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.
Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.
Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.
On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.
Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.
If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.
The role
We’re looking for a talented & ambitious Product Operations Specialist to join our Product & Customer Operations team. You’ll be at the heart of launching new products in our digital shops (web and app) and ensuring smooth daily operations.
Your work will directly impact our customers’ experience and help us deliver on our brand promise: prepaid made easy.
The role
We’re looking for a talented & ambitious Product Operations Specialist to join our Product & Customer Operations team. You’ll be at the heart of launching new products in our digital shops (web and app) and ensuring smooth daily operations. Your work will directly impact our customers’ experience and help us deliver on our brand promise: prepaid made easy.
What you’ll do
Launch and add new products in our product management system, ensuring accurate and efficient setup
Maintain post-launch product operations and updates
Monitor out-of-stock products and coordinate with Partners & Procurement to maintain optimal stock levels
Upload codes for manual stock to ensure uninterrupted operations
Oversee the delivery flow and support Customer Operations with any delivery issues
Support ad hoc operational and launch projects as needed
You bring
A Bachelor’s degree in STEM, Business, or a related field
1–2 years of experience in product management, digital product delivery, or operations, preferably in a scale-up/ e-commerce environment
Stakeholder management: you communicate clearly, actively participate and back up your ideas with a business-focused perspective
Process-minded, analytical, and business-oriented problem solver
Sharp eye for detail and willingness to get hands-on when needed
Proactive and entrepreneurial mindset, you think you spot issues, propose solutions, implement improvements, and navigate a rapidly changing environment
Proficiency in Google Sheets and Google Slides—comfortable building dashboards, reporting, and presenting insights
What we offer
30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam
Flexible working hours and an office overlooking the Amstel and working from abroad scheme
Budget for noise-cancelling headphones, commuting and work from home allowances, annual learning budget
Free breakfast, lunch and snacks by our in-house chef
Unlimited access to mental health support by certified psychologists via OpenUp
Free Dutch classes to help out with daily life in the Netherlands
Regular parties, celebrations and other festive events
The process
Apply: Want in? Let us know! Apply for the role and show us your best self!
TA Screening: Our recruiters will connect to see if Recharge is your next move
First interview: Meet someone from the Product & Customer Operations Team to talk about you, our culture and mutual fit
Second Interview: Meet the Product & Customer Operations Director
Offer: You did it! Welcome to the team—your seat is waiting.
We kindly ask recruitment agencies not to contact us or submit candidates, as this position is being handled internally.