Medical Assistant

Key ResponsibilitiesHIV/STD Testing & Clinical Support

• Assist with HIV and STD testing services, including specimen collection and preparation
• Perform phlebotomy procedures and other specimen collection processes following infection control protocols
• Prepare patients for examinations, screenings, and follow-up visits
• Obtain and document patient vital signs, medical histories, and chief complaints
• Assist the Nurse Practitioner during examinations and clinical procedures as needed
• Provide patient education regarding testing procedures, treatment plans, prevention strategies, and follow-up care
• Ensure exam rooms are clean, stocked, and prepared for patient care activities
• Maintain compliance with HIPAA, OSHA, and all applicable healthcare regulations

Patient Intake & Care Coordination

• Assist with intake and registration of new patients and renewal patients
• Verify and update patient demographic, insurance, and medical information accurately within the EHR system
• Coordinate patient documentation and required forms prior to provider visits
• Schedule appointments, follow-up visits, and referrals as directed by the Nurse Practitioner
• Collaborate with the Nurse Practitioner to ensure continuity of care and timely patient follow-up
• Support patients with questions related to services, eligibility, and treatment resources

Front Office & Administrative Duties

• Greet patients professionally and maintain a welcoming, respectful, and confidential environment
• Manage patient check-in and check-out processes
• Answer phones, respond to inquiries, and direct patients appropriately
• Maintain accurate documentation and records within the electronic health record (EHR) system
• Assist with insurance verification, authorizations, and eligibility checks when necessary
• Support clinic workflow and operational efficiency through effective communication and teamwork

Required Qualifications

• Certified or Registered Medical Assistant (CMA/RMA) preferred.
• Minimum of 1–3 years of experience in a healthcare or clinical setting
• Experience with phlebotomy and specimen collection preferred
• Knowledge of HIV/STD testing procedures and patient confidentiality standards preferred
• Experience with patient intake, scheduling, and front office operations
• Proficiency with electronic health record (EHR) systems
• Strong communication, organizational, and multitasking abilities
• Ability to maintain professionalism and compassion in sensitive patient interactions

Preferred Skills & Attributes

• Experience working in community health, primary care, behavioral health, or infectious disease settings
• Strong understanding of patient-centered care practices
• Ability to work collaboratively with clinical and administrative teams
• Bilingual skills are a plus
• Strong attention to detail and commitment to quality patient care

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $25