What are the responsibilities and job description for the Information Technology Support Technician position at Recann?
IT Support Technician / Desktop Support Technician – Bingen, WA
Recann is currently looking for an experienced IT Support Technician to join a 12-month contract based onsite in Bingen, Washington.
Location: Bingen, WA
Work model: 100% onsite
Duration: 12 months
Contract Type: C2C
Start: ASAP
The role:
• Provide hands-on desktop, laptop and end-user support
• Troubleshoot Windows and Microsoft 365 issues
• Deploy, configure and replace workstations and peripherals
• Support imaging, provisioning and equipment setup
• Manage IT inventory, assets and deployment records
• Support user onboarding and offboarding
• Assist with printers, docking stations and conference room equipment
• Work alongside internal IT teams and a third-party MSP
• Provide support across additional sites where required
Requirements:
• 2 years of IT support, desktop support, help desk or field support experience
• Strong hands-on experience with workstation and hardware support
• Experience supporting Windows and Microsoft 365 environments
• Experience with IT inventory or asset management
• Valid driver’s licence
• Comfortable carrying and moving IT equipment up to approximately 50 lbs
• Must be a US Citizen or Green Card holder
• Willing to complete background verification and drug testing
Experience within manufacturing, engineering, aerospace, defence or other secure environments would be advantageous.
Candidates based around Bingen, White Salmon, Hood River, The Dalles or the wider Columbia River Gorge are encouraged to apply.