Program Coordinator (Disaster Recovery)

Position Overview

Rebuilding Together North Central Florida seeks a detail-oriented and compassionate Program Coordinator to join our team in a full-time role. As part of RTNCF’s mission to make safe, healthy housing accessible to all, the Program Coordinator supports homeowner repair programs serving low-income homeowners, older adults, and veterans across North Central Florida.

Working closely with the disaster recovery repair team, homeowners, contractors, and community partners, the coordinator manages projects from intake through completion to ensure repairs are delivered efficiently, safely, and with dignity.

About Rebuilding Together North Central Florida

RTNCF works to repair homes, revitalize communities, and rebuild lives by addressing substandard housing across North Central Florida. Through home repairs, accessibility modifications, and disaster recovery efforts, the organization helps vulnerable homeowners improve their health, safety, and housing stability, particularly as communities face growing housing challenges.

Mission Alignment

This role is central to RTNCF’s mission by ensuring that repair projects are delivered with quality, efficiency, and respect for the homeowners we serve. The Program Coordinator helps translate community investment into tangible improvements that strengthen housing stability and resilience for vulnerable households.

Work Environment

This position operates in a professional office setting with frequent interaction with homeowners, contractors, volunteers, and community partners. The coordinator will work with individuals from diverse socioeconomic backgrounds and must demonstrate cultural sensitivity, confidentiality, and respect. The role may also involve visiting homes in varying conditions and stages of repair.

The standard schedule is Monday through Friday, 8:00 AM–5:00 PM, with occasional Saturday volunteer events in the spring and fall. Flexibility for remote work may be available as operationally appropriate, and Tuesdays are designated as full-team in-office collaboration days.

The organization provides a collaborative workspace with computers and supplies, access to CRM and Google Workspace platforms, and personal protective equipment (PPE) for field visits. Fleet vehicle access or mileage reimbursement is available for project-related travel. A valid license is required.

Compensation & Benefits:

• Hourly rate: $18.00 p/hr
• Full-time position: 40 hours per week
• PTO in accordance to RTNCF policies
• Direct Primary Care Membership
• Supplemental Accident Policy

Key Responsibilities

• Conduct home assessments and develop repair scopes, cost estimates, and project plans focused on health and safety improvements.
• Manage disaster recovery home repair projects from intake through completion, including scheduling, contractor coordination, site visits, and final inspections.
• Facilitate contractor bidding, contracts, and material procurement while coordinating project timelines.
• Serve as the primary point of contact for homeowners, contractors, and partners throughout the disaster recovery repair project lifecycle.
• Maintain accurate project documentation and ensure compliance with program and grant requirements.
• Track project progress, budgets, and outcomes to support reporting and program accountability.
• Provide clear, compassionate communication with homeowners from intake through project completion.
• Support critical repair, resilience, and energy efficiency repair initiatives.
• Collaborate with staff, AmeriCorps members, volunteers, and community partners to successfully deliver projects.

What Success Looks Like in This Role

• Home repair projects move smoothly from assessment through completion, with clear scopes, timelines, and contractor coordination.
• Homeowners feel informed, respected, and supported throughout the repair process.
• Project documentation and grant requirements are complete, accurate, and submitted on time.
• Repairs meet high standards for safety, quality, and long-term durability.
• The program successfully delivers repairs that to the best of our ability, make whole survivors of storm-related events.

Qualifications & Skills

• Strong organizational and project management skills, with the ability to manage multiple projects and competing deadlines.
• Excellent written and verbal communication skills.
• High attention to detail, particularly when managing documentation and compliance requirements.
• Proficiency with digital tools including CRM systems, Google Workspace, and communication platforms such as Slack.
• Strong problem-solving skills and the ability to adapt in a fast-moving environment.
• Compassionate, trauma-informed approach to working with homeowners.
• Commitment to serving low-income homeowners, older adults, individuals with disabilities, and veterans.
• Cultural humility and respect for people from diverse backgrounds.
• Ability to work both collaboratively within a team and independently when managing projects.

Physical & Practical Requirements

• Ability to visit homeowner properties, which may include stairs, uneven surfaces, and outdoor environments.
• Ability to sit at a desk for extended periods and use standard office technology.
• Ability to lift and carry materials up to 50 pounds when necessary.
• Valid driver’s license and ability to travel locally for site visits.

Pay: From $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Tuition reimbursement

Work Location: In person

Salary : $18