What are the responsibilities and job description for the Account Supervisor (Tech Accounts) position at Rebel Interactive Group?
Account Supervisor (Tech Accounts)
Hybrid – Cheshire, CT
About the Role
At Rebellion Group, we build brands that break patterns and create movement. We don’t settle for “fine.” We challenge, rethink, and push work — and each other — to be sharper, smarter, and braver.
As an Account Supervisor (Tech Accounts), you’ll be the connective force between client ambition and creative excellence. You’re the steady hand guiding complex, tech-forward initiatives—the kind that require both strategic understanding and relationship depth. You lead clients with confidence, mentor account teammates with care, and demand the kind of work that makes everyone proud to have their name on it. And, you do this on our most tech-forward accounts, leveraging AI, emerging technologies, and traditional ones, like websites, apps, and other digital experiences to help our clients grow.
What You’ll Do
Lead key client relationships, particularly those involving digital, web, or technology-driven work.
Act as the internal voice of the client — advocating for clarity, strategy, and high-caliber execution across every deliverable.
Drive the strategic, creative, and technical development process alongside internal teams, ensuring ideas stay aligned to objectives and timelines.
Partner closely with project management and production to ensure scopes, budgets, and schedules support great work — not hinder it.
Identify opportunities for growth within accounts and help shape long-term client partnerships.
Mentor and lead account team members, setting the bar for communication, organization, and creative standards.
Bring insight and curiosity to every conversation — not just taking requests, but helping clients see what’s possible.
What You Bring
6–10 years of experience in a creative or digital agency, managing complex accounts and multidisciplinary teams.
A strong understanding of digital ecosystems — websites, content systems, UX, and emerging technologies — and how they connect to brand strategy.
Exceptional communication skills and the ability to earn trust at every level of a client organization.
A collaborative mindset with the confidence to push back when “good” isn’t good enough.
Experience leading or mentoring other account professionals.
A sense of ownership that goes beyond tasks — you care deeply about the work, the team, and the impact.
Experience in telecommunications, mobile, or related technology sectors is a plus, but not required. Curiosity and the ability to quickly learn new industries are essential.
Who You Are
You’re not just a relationship manager, you’re a relationship builder. You understand the business, you get the brand, and you rally teams toward the same vision. You can sit in a room with clients, creatives, and developers and speak each language fluently.
You bring the steadiness of a strategist and the conviction of a creative — and you never forget why we do this: to make work that matters.
This is your rebellion.
EQUAL OPPORTUNITY EMPLOYER
Required Skills
Account Management,Excellent Communication Skills,Excellent Client Relationship Skills,Technical Project Management
Desired Skills
Benefits
401K,PTO