What are the responsibilities and job description for the Room Service Server position at Rebel Hotel Company?
The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders, serve food and beverages, prepare itemized checks, and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
Job Duties & Functions
Job Duties & Functions
- Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
- Perform opening and closing side work according to company standards to ensure that guests are served promptly and efficiently.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Ensure that the room service area and Cafe wait station is kept clean and tidy.
- Follow the company's portion control and checking procedures precisely.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and servicing the guest.
- Follow all state liquor laws.
- Maintain a warm, friendly demeanor at all times.
- Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
- Perform other tasks/jobs as assigned by the supervisor or manager.