What are the responsibilities and job description for the Lead Customer Service Associate position at REBEL Convenience Stores?
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Lead Customer Service Associates to join our team!
If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!
As part of our team, you’ll enjoy a $500 sign-on bonus* (paid after 6 months of employment) and a $500 retention bonus* (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information)
What You’ll Do
As a Lead CSA, you’re the face of the store. You’ll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different — and we’ll give you the tools to succeed!
Whether you’re looking to build a long-term career or earn extra income, you’ll love being part of the Rebel family. Apply today to become a Lead Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!
If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!
As part of our team, you’ll enjoy a $500 sign-on bonus* (paid after 6 months of employment) and a $500 retention bonus* (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information)
What You’ll Do
As a Lead CSA, you’re the face of the store. You’ll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different — and we’ll give you the tools to succeed!
- Greet customers warmly and provide exceptional service
- Ring up sales using our modern POS system, including lottery, fuel, and prepaid cards
- Upsell promotions and help customers find what they need
- Maintain a clean and organized store environment (inside and out)
- Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
- Restock and rotate merchandise using FIFO method
- Follow safety and loss prevention procedures
- Help customers with pump, car wash, or air hose as needed
- Accurately handle cash, credit cards, and safe deposits
- Follow all age-restricted sale laws (alcohol, tobacco, lottery)
- Complete all required training and shift duties
- Must be 18 years or older
- High School diploma or GED (preferred)
- Excellent communication and customer service skills
- Ability to work alone or with minimal supervision
- Reliable and punctual with a strong work ethic
- Comfortable standing for up to 8 hours
- Able to occasionally lift up to 30 lbs and climb ladders
- Willing to work weekends, holidays, and overnight shifts
- Basic math and computer skills
- Authorized to work in the U.S.
- Flexible schedules to fit your lifestyle
- Paid on-the-job training
- Career growth opportunities — we promote from within
- A team-oriented and positive workplace culture
- Competitive pay and eligibility for benefits (Full-Time Employees Only)
Whether you’re looking to build a long-term career or earn extra income, you’ll love being part of the Rebel family. Apply today to become a Lead Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!