What are the responsibilities and job description for the Food Service Specialist position at Rebel Convenience Stores?
Are you energized by fast-paced environments, great food, and even better people? Do you love creating welcoming experiences that keep customers coming back? If so, we’d love to meet you!
We’re looking for a Foodservice Specialist who’s passionate about customer service, committed to quality, and excited to make an impact in our store’s café and foodservice area.
What You’ll Do
As a key member of our foodservice team, you’ll help create a clean, inviting, and customer-focused environment every day. Your responsibilities will include:
Deliver Exceptional Customer Service- Greet every customer with a warm, friendly attitude
- Assist with purchases and provide helpful recommendations
- Share samples and promote specials to boost engagement and sales
Keep Our Food Looking—and Tasting—Its Best
- Prepare, present, and maintain stock levels of all food items
- Ensure proper storage, dating, rotation, and quality standards
- Support new foodservice program rollouts and sampling initiatives
Maintain a Clean, Safe, Customer‑Ready Space
- Clean counters, equipment, floors, and storage areas
- Monitor the kiosk and assist customers with ordering
- Address equipment issues and notify management when needed
Support Smooth Store Operations
- Monitor customer lines and open registers as needed
- Complete required training and assist with onboarding new associates
- Help audit food inventory and support accurate stock levels
- Jump in on additional tasks as assigned by management
This role is a great fit if you are:
- Customer‑centric — You enjoy helping people and creating positive experiences
- Detail‑oriented — Quality, safety, and cleanliness matter to you
- A team player — You’re ready to support coworkers and collaborate
- Flexible — You can work a variety of shifts including evenings, weekends, and busy periods
- Calm under pressure — You handle escalated customer issues with professionalism
- Safety‑minded — You respond quickly and appropriately to emergencies
Education Requirements:
- Foodservice Specialist / Café Foodservice Specialist: No education requirement
- Lead Foodservice Specialist: High School Diploma or GED
- Comfortable standing for up to 8 hours
- Able to occasionally lift up to 30 lbs and climb ladders
- Willing to work weekends, holidays, and overnight shifts
- Basic math and computer skills
- Authorized to work in the U.S.
- Minimum age requirements: 18 and Above
- Flexible schedules to fit your lifestyle
- Paid on-the-job training
- Career growth opportunities — we promote from within
- A team-oriented and positive workplace culture
- Competitive pay and eligibility for benefits (Full-Time Employees Only)