Realty Connection Specialist

Whether you come from a background in realty, sales, hospitality, or customer service, you can be successful in this role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! About The Role: As a Realty Connection Specialist, you support the home shopping process by pairing pre-qualified buyers with Real Estate Agents within the Veterans United Realty (VUR) Network. You answer general inquiries about VUR and the home buying process, while abiding by company and industry guidelines prohibiting any discussion of loan terms. Here’s a snapshot of what you’d be doing: Take pre-qualified leads and partner home buyers with a realty partner within the network. Act as the first point of contact for buyers over the phone, addressing general inquiries about the process and connecting buyers with the appropriate Real Estate Agent in the VUR Network, while abiding by company and industry guidelines prohibiting any discussion of loan terms. Ensure all needs are met and each homebuyer is receiving excellent customer service by assigning pairing files to an Agent Development Coach for review and follow-up. Actively contribute to making the team and culture stronger by assisting with other duties as needed. About You: We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day. We’ll also want to know you can demonstrate these attributes: Strong interpersonal communication skills (written and verbal) Exemplary customer service skills Excel in fast-paced, results-oriented environment Thrive in a highly cooperative work setting 1 year(s) of customer service experience Proficient in basic computer technologies, appropriate for an internet-based company Real Estate Salesperson licensed or become licensed upon employment Regular and predictable attendance About Us: We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We’re so glad you’re here checking out this opportunity!  If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.  Come as you are, and together we’ll create something amazing.  Interested? Apply Today! Learn more about Veterans United on  Glassdoor and our career site at  vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. Applicant Resources: https://careers.veteransunited.com/applicant-resources/ If you have a disability and require reasonable accommodations during the hiring process, contact careers@vu.com Veterans United Home Loans is a VA-Approved Mortgage Lender and is not endorsed or sponsored by any government agencies, including the Dept. of Veterans Affairs. NMLS # 1907. Equal Housing Opportunity.