Sales and Marketing Manager

About Us

Realty Management Associates, Inc. (RMA) is Idaho’s first certified residential management company and has been a trusted leader in property management since 1978. We are a locally owned company built on long-term relationships, professional integrity, and a commitment to delivering a high level of service to property owners and residents.

Our team operates on a structured system built around clear processes, accountability, and strong communication. We are seeking a team member who aligns with our core values and thrives in a fast-paced, team-oriented environment.

Position Summary

The Sales & Marketing Manager is a leadership-level role responsible for driving RMA's growth through new client acquisition, marketing, and brand presence. This position leads the Sales & Marketing team, owns the intake and conversion of new management-service inquiries, keeps RMA's marketing current and relevant across all channels, and builds and maintains the processes that keep the department running consistently. This is a hands-on leadership role for someone who is energized by growth, comfortable owning numbers, and skilled at turning activity into results.

Position Summary
Seat: Sales & Marketing Manager

Reports To: Integrator / President

Direct Reports: Sales and Marketing team members

Member of the RMA Leadership Team, responsible for executing EOS principles within the Sales & Marketing vertical — including participation in weekly Level 10 meetings, ownership of scorecard metrics, execution of quarterly Rocks, and driving accountability across the team.

Key Responsibilities

• Lead, coach, and hold accountable the Sales & Marketing team.
• Set clear expectations, provide direction, and develop team members in alignment with company standards.
• Represent the Sales & Marketing vertical on the Leadership Team.
• Inquiry & Pipeline Management
• Own the intake of all incoming inquiries for new management services (web forms, phone, internet, and referral sources).
• Manage leads and prospects through the sales pipeline, ensuring timely follow-up and consistent movement stage to stage.
• Coordinate property walk-throughs and the handoff into onboarding.
• Track and report on lead sources, conversion rates, and pipeline performance.
• Marketing & Brand Presence
• Keep RMA's marketing current, relevant, and active across social media platforms and all channels where RMA advertises.
• Develop and execute marketing strategy, campaigns, newsletters, and email blasts.
• Oversee website presence and monitor activity and engagement in target areas.
• Build and manage referral and networking relationships that support growth.
• Process Development
• Build, document, and refine the procedures and policies that govern the Sales & Marketing department.
• Drive consistency, efficiency, and continuous improvement across all team activities.

Success Metrics (What Winning Looks Like)

This role will be measured on consistency and execution across:

• New management-service inquiries received
• Inquiry-to-signed-contract conversion rate
• Pipeline stage-to-stage conversion and time in stage
• New doors added
• Marketing activity and website engagement in target areas
• Google reviews and online reputation growth

Qualifications & Skills

• High energy with a growth-oriented, self-motivated mindset
• Excellent written and verbal communication skills
• Strong problem-solving ability
• Technology literacy and comfort learning new software systems
• Highly organized with strong attention to detail
• Ability to build, document, and improve processes and policies
• Prior sales, marketing, business development, or leadership experience preferred
• Property management or real estate experience is a plus, but not required
• Valid driver's license, reliable vehicle, and proof of active auto insurance (RMA listed as additionally insured)

What We Offer

• Competitive compensation based on experience and qualifications, with a performance-based incentive tied to company growth
• Full medical coverage paid by RMA for leadership/management positions (PacificSource HSA-qualified Gold plan)
• Dental (Delta Dental) and Vision coverage available
• 401(k) plan launching January 1, 2027
• Paid holidays and paid time off (vacation and sick leave)
• Mileage reimbursement

Core Values Alignment

All team members are expected to demonstrate:

• Ethical Professionalism
• Dedication to Customer Service
• Teamwork
• Problem Solving
• Striving for Excellence

Employment Details

• Classification: Full-Time
• Employment Structure: Leased employee of BBSI (Barrett Business Services, Inc.) assigned to RMA
• Schedule: Monday through Friday, on-site at our Boise office
• Employment is contingent upon completion of a background check, verification of a valid driver's license, and proof of active auto insurance with RMA listed as additionally insured.

Additional Expectations

• Follow all RMA policies, procedures, and process documentation
• Maintain accurate task tracking and priority management
• Participate in team collaboration and ongoing training
• Represent RMA professionally in all communications and interactions

90-Day Training Period

This position includes a 90-day training and evaluation period. Upon successful completion, compensation will be adjusted to the full rate, with future growth tied to performance and portfolio contribution.

Equal Opportunity Employer

Realty Management Associates, Inc. is an equal opportunity employer. We grant equal employment opportunities to all qualified persons without regard to race, religion, gender, sexual orientation, genetic information, age, ethnicity, national origin, disability, marital status, veteran's status, or any other status protected by federal, state, and local law.

Job Type: Full-time

Pay: $52,000.00 - $92,500.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Boise, ID 83704 (Required)

Ability to Relocate:

• Boise, ID 83704: Relocate before starting work (Required)

Work Location: In person

Salary : $52,000 - $92,500