What are the responsibilities and job description for the Housekeeper position at Realty Center Management Inc?
We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years.
Our company believes strongly in employee recognition and gratitude, as well as providing renters with the best possible choice in housing.
We provide outstanding benefits, competitive pay, and amazing perks!
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Job Title: Housekeeper
Reports To: Property Manager and Lead Maintenance
RCMI Property: Villages at Iron Blossom
GENERAL PURPOSE OF JOB
The Housekeeper is responsible for maintaining a clean, sanitary, safe, and welcoming environment throughout the property, including common areas, model units, laundry facilities, and make-ready apartments. This role supports resident satisfaction, occupancy goals, and overall property presentation standards.
DUTIES, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
The following duties are essential to the successful performance of this position. This list is not exhaustive and may be supplemented as necessary to meet operational needs.
1. Common Area Cleaning & Presentation
- Clean office, clubroom, and restrooms daily.
- Vacuum carpets and mop hard floors.
- Dust and polish furniture and fixtures.
- Clean interior windows and mirrors.
- Empty trash receptacles and replace liners.
- Clean kitchen/break areas, if applicable.
2. Model & Show Unit Maintenance
- Vacuum, dust, and touch-up clean model and show units daily.
- Ensure units are fresh, odor-free, and guest-ready at all times.
3. Laundry Room Maintenance
- Thoroughly clean laundry rooms, including floors, machines, trash cans, and windows.
- Clean dryer vents as scheduled.
- Remove lint and debris to maintain safety and efficiency.
4. Make-Ready & Turnover Support
- Clean make-ready apartments as assigned.
- Perform final touch-up cleaning prior to move-ins.
- Ensure units meet company move-in standards.
5. Inventory & Supply Management
- Maintain inventory of cleaning supplies and materials.
- Notify management when supplies are low.
- Use cleaning products properly and efficiently.
6. Customer Service & Professional Conduct
- Provide courteous interactions with residents and prospects.
- Maintain professional appearance and behavior at all times.
- Work independently with minimal supervision.
- Perform other duties as assigned.
7. Other Projects and Duties
- Complete additional projects assigned by the Senior Leadership or Regional Supervisor as the business needs may arise.
8. Key Accountabilities
- Maintain high cleanliness standards across all assigned areas of the property.
- Ensure make-ready units are completed on schedule to support leasing and occupancy goals.
- Contribute to positive resident experiences through professional service and property presentation.
- Safeguard company property and cleaning equipment.
- Adhere to all company policies and safety procedure
CAREER PROGRESSION
This position may provide advancement opportunities including:
- Multi-Site Housekeeper
- Porter/Groundskeeper
- Maintenance Technician I
Advancement is based on performance, skill development, certifications, and leadership potential.
POSITION REQUIREMENTS
Core Competencies
- Attention to Detail - Maintains high cleaning standards by identifying and addressing overlooked areas.
- Time Management - Effectively prioritizes tasks to complete assignments within required timelines.
- Customer Service Orientation - Demonstrates a friendly, respectful, and service-focused approach when interacting with residents and staff.
- Accountability - Takes ownership of assigned areas and ensures tasks are completed thoroughly and consistently.
- Safety Awareness - Understands and follows proper chemical handling, equipment usage, and safety procedures.
- Work Ethic & Reliability - Demonstrates punctuality, consistency, and dependability in daily performance.
EDUCATION and/or EXPERIENCE
- Proven experience as a cleaner or housekeeper preferred.
- Ability to work independently and maintain high performance standards.
- Strong prioritization and time management skills.
- Ability to work efficiently without compromising quality.
- High School Diploma or GED equivalent preferred.
COMPUTER, TECHNICAL & EQUIPMENT SKILLS
- Basic knowledge of Microsoft products such as outlook emails
- Some technological experience such as timekeeping apps and other employment apps is a plus
- Open to adapt and learn employment technology
WORK ENVIRONMENT
This job entails moderate noise and clear vision. The frequency of exposure to work environment conditions is as follows
- Close vision (clear vision at 20 inches or less) – Viewing Computer Screen
- Wet or humid conditions (non-weather): none
- Work near moving mechanical parts: 1/3 – 2/3
- Work in high, precarious places: under 1/3
- Fumes or airborne particles: under 1/3
- Toxic or caustic chemicals: under 1/3
- Outdoor weather conditions: over 2/3
- Extreme cold (non-weather): under 1/3
- Extreme heat (non-weather): under 1/3
- Risk of electrical shock: under 1/3
- Risk of Radiation: none
- Work with explosives: none
- Vibration: none
PHYSICAL DEMANDS
The frequency to physical demands are listed below:
- Stand: over 2/3
- Sit: under 1/3
- Walk : over 2/3
- Use hands to finger, handle, or feel: over 2/3
- Reach with hands and arms: over 2/3
- Climb or balance: 1/3 to 2/3
- Stoop, kneel, crouch, or crawl: over 2/3
- Talk or hear: over 2/3
LIFTING OR FORCE EXERTED
The frequency to lifting or force exerted are listed below:
- Up to 10 pounds: over 2/3
- Up to 25 pounds: 1/3 to 2/3
- Up to 50 pounds: under 1/3
- Up to 100 pounds: none. Associates are required to request for assistance in carrying heavier items, especially over 100 pounds