What are the responsibilities and job description for the AI Transformation Director, Workforce Strategy position at Realtor.com?
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
The AI Transformation Director, Workforce Strategy is responsible for architecting and executing the roadmap that transitions our organization into an AI-augmented enterprise. You will help lead the "Human Operating System" evolution—redefining how we work, what skills we value, and how we organize talent to maximize the synergy between human intelligence and Artificial Intelligence.
What You'll Do:
- Partner with the Chief People Officer and other leaders to develop and provide vision for the workforce AI transformation.
- Monitor global AI trends and labor market shifts to ensure the company remains a competitive "Employer of Choice" in the AI era.
- Act as the primary architect of the AI Change Management strategy, in alignment with the company’s cultural ambitions.
- Help design and implement new, fluid organizational structures that move away from rigid job titles toward a skills-based talent ecosystem.
- Collaborate with the broader HR Team to redesign enterprise-wide people processes and programs for an AI-augmented workforce.
- Define AI workforce implications related to workforce structure, talent acquisition, learning & development, performance management, and culture/engagement
- Establish a "Continuous Learning" culture, leveraging AI-driven platforms to deliver hyper-personalized training at scale.
- Help establish policies for the ethical and lawful use of Generative AI in the workplace.
- Develop transparent communication frameworks, partnership with the Corporate Communications Team.
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
What You Bring:
- 12 years of experience in Human Resources, Workforce Strategy, or Management Consulting.
- Proven track record of leading large-scale organizational transformation or digital restructuring projects.
- Deep familiarity with the AI landscape (GenAI, LLMs, Machine Learning) from a strategic—rather than purely technical—perspective.
- Strategic foresight and the ability to anticipate how technology will change job functions 2–3 years in advance.
- Proficiency in people analytics and data-driven decision-making.
- Exceptional project management and communication skills
- Bachelor’s degree or equivalent experience
How we Reward you:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.