Sales Center Manager

HOT JOB IN MURFREESBORO, TN!!

Sales Center Manager

$85-100k bonus

Job Summary

The Sales Center Manager is accountable for driving the profitability of the Sales Center.

This role involves delivering exceptional customer service by effectively managing a team of employees.

The manager will oversee all operational activities and associated costs of the Sales Center, with a strong emphasis on revenue growth.

Major Responsibilities/Activities

Team Management:

• Provide daily direction and communication to employees, including customer service representatives, warehouse workers, and delivery drivers, ensuring efficient and professional service.
• Write and administer performance reviews, address work-related problems, and handle disciplinary actions according to company policy.
• Ensure employees receive appropriate training and resources to perform their jobs effectively.
• Manage employees through planning, coordination of work, training, motivation, and ongoing evaluation of success.
  
  
  

Operational Oversight

• Oversee daily operations of the Sales Center, including accounting practices, inventory control, warehouse, and personnel management.
• Utilize established systems and processes to meet customer service requirements and company standards.
• Monitor and ensure compliance with established safety policies.
  
  
  

Inventory And Financial Management

• Plan and maintain adequate inventory to support customer orders and service levels.
• Read and understand financial statements to ensure the facility is running profitably.
• Manage financial control and reporting functions, including responsibility for profit and loss (P&L).
  
  
  

Customer Relations And Sales

• Assist in developing business opportunities in the assigned territory, supporting the cultivation of long-term customer relationships, and contributing to meeting and exceeding sales goals.
• Collaborate with Territory Sales Manager (TSM) to develop and execute territory sales plans and account plans.
• Support and assist marketing initiatives.
• Contribute to the development of customer strategies that promote business growth, customer retention, satisfaction, and improved relations.
  
  
  

Administrative Duties

• Ensure order processing, invoicing, and credit management are handled according to established procedures.
• Use appropriate judgment in upward communication regarding department or employee concerns.
• Develop and recommend annual budget requirements for the Sales Center.
• Carry out additional tasks as assigned.
  
  
  

Minimum Requirements

• High School Diploma
  
  
  

If interested, please send resumes to: JessicaVanEyck@RealREPP.com

• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*