Onsite Community Standards Inspector (Stonebridge Ranch)

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

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• Integrity: we always do the right thing.
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• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
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Property Summary:

Stonebridge Ranch is a master planned community 35 miles Northeast of Dallas on 5,000 acres in McKinney, Texas and contains 10,000 single family homes and 35,000 residents.  

Community Standards Inspector:

• Primary role will be driving through the community on a regular basis and reporting property code violations in accordance with neighborhood guidelines to maintain community appearance
• Take photos of violations, accurately recording observations, and attach to homeowner records using proprietary software.
• Documentation, Issuance, tracking and follow-up of violation notices
• Education of homeowners regarding HOA policies and guidelines and working with them toward a resolution
• Responding to customer calls and emails regarding inquiries, violations and concerns
• Reports to the compliance supervisor
• Ability to understand written guidelines, make observations on properties, and apply to various circumstances/encountered
• 60% driving and citing violations; 40% office work including administrative tasks, researching documents and maintain violation documentation
• Represent the Management company and Association in a positive and professional manner
• Plus other work related tasks

Must have own vehicle and a clean driving record

• Ability to read, understand, and interpret governing documents for the communities
• Strong communication skills (written, verbal, and in person)
• Experience in using and communicating with Microsoft Office
• Detail-oriented, accurate, and organized
• Ability to multitask, excellent time management, and prioritizing skills
• The ability to utilize technology is mandatory, computer proficiency
• Background screening and pre-employment drug screeningare  required.
• Strong and high-level customer service required
• Ability to work independently, but also work as a team player (ability to work with a team in an office setting and independently in the field)
• Ability to work with a diverse group of people, including peers, homeowners, and Board members
• Two or more years of effective service to clients/customers
• Ability to use sound and prudent judgment to determine if a violation should be cited

Compensation & Benefits:

• Full Benefits
• Mileage reimbursement

Pay and Benefits:

$18.00   to $22.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays

Salary : $18 - $22